Assistant Manager

Burger King; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Burger King in Fort Wayne, IN is seeking an Assistant Manager to lead daily operations, drive profitability, and ensure guest satisfaction. You’ll support the Restaurant General Manager and directly supervise 20–45 team members, coaching Shift Coordinators to deliver fast, friendly service in a clean facility.

As the operations leader, you’ll manage inventory, assets, and cash controls while upholding brand standards and driving performance across profitability, guest service, people

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Responsibilities

• Manage inventory costs and inspections
• Place and receive inventory truck orders
• Maintain and monitor restaurant assets
• Ensure preventative maintenance of restaurant facility and equipment with vendors
• Ensure cash control procedures are followed
• Motivate and direct team to exceed guest expectations with fast, friendly service
• Coach and develop Shifts Coordinators and Team Members
• Direct operations for efficient food preparation and prompt delivery
• Uphold brand standards
• Perform duties of Hourly Shift Coordinator when necessary

Skills

Leadership

Guest service

P&L interpretation

Availability evenings

Flexibility

Coaching

Education

High School Diploma or GED

2 years of college preferred

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities:

PROFITABILITY

Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections

Places and receives inventory truck orders

Maintains and regularly monitors a list of all restaurant assets

Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required

Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

GUEST

Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

PEOPLE

Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Ensures that restaurant upholds operational and brand standards

*Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitabilityDemonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.