Assistant Manager

C-A-L Ranch Stores; Elko (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

C-A-L Ranch Stores in Elko, NV is seeking a Manager-on-Duty to oversee daily store operations, support the Store Manager, and promote excellent customer service. You will coordinate promotions, supervise staff, plan schedules, monitor inventory, and control costs to maximize profitability.

Ideal candidates have retail experience, strong communication skills, and the ability to adapt to changing priorities. responsibilities include overseeing security, payroll, and cross-department collaboration

Qualifications

• 3+ years of experience in a retail environment or equivalent.
• Comfort with Eagle Browser and POS systems.
• Experience working across multiple departments.
• Proficient in Microsoft Word and Excel; able to read reports.
• Strong written and verbal communication skills.
• Good interpersonal abilities and leadership aptitude.
• Ability to adapt to changing priorities and schedules.
• Familiarity with computers, email, and standard retail concepts.

Responsibilities

• Coordinate sales promotions and merchandise displays.
• Recruit, train, and develop staff; assess performance regularly.
• Plan work schedules and assign duties to associates.
• Monitor and replenish merchandise from distribution centers.
• Ensure compliance with security, sales, and recordkeeping procedures.
• Address customer complaints and inquiries; resolve issues.
• Open/close the store as needed and handle related duties.
• Manage payroll budget and fiscal responsibilities.
• In Manager’s absence, assume duty and make daily operations decisions.
• Operate forklift and dispense propane as required; certifications obtained on the job.
• Support other departments and maintain store cleanliness.

Skills

Retail experience

POS system

Eagle Browser

Team leadership

Communication skills

Interpersonal skills

Adaptability

Computer and email literacy

Industry/financial reports

Microsoft Word

Microsoft Excel

Education

High School Diploma

Tools

Eagle Browser

POS system

Job description

Primary Purpose: To be responsible for all daily store operations when operating as the manager-on-duty. To assist the Store Manager in managing all aspects of the retail store by promoting and maintaining customer service. In addition, to be responsible for overseeing the operation of the store to maximize sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.

Essential Duties And Responsibilities

• Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.
• In the absence of the Store Manager, assume all duties of the Store Manager to make appropriate decisions for the daily operations of the store.

Other Duties And Responsibilities

• May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.
• May be required to dispense propane on occasion. Propane certification will be required and obtained on the job.
• Help in departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.
• Other duties assigned as needed.

Qualifications

• 3 years of experience working in a retail environment preferred.
• Advanced knowledge of Eagle Browser preferred.
• Experience working in different departments of the store preferred.
• Advanced knowledge of operating a POS system preferred.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.