Assistant Manager

IGNITE Fitness Holdings - Planet Fitness; Elizabethton (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary & 401K plan

Health benefits (Medical, Dental, VCT,

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in Elizabethton, TN is seeking an Assistant Manager to lead daily club operations during evenings and weekends. You will drive club metrics, supervise staff, and ensure a clean, welcoming environment consistent with Planet Fitness standards.

The role requires a 2-year degree or equivalent, plus 6 months of supervisory experience in a high-volume retail/restaurant setting; familiarity with Microsoft Office; bilingual skills are a plus. Competitive benefits included.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• 6 month supervisor/manager experience in a restaurant or retail in a high-volume atmosphere.
• Familiarity with Microsoft Office applications (Word, Excel).
• Bi-lingual preferred.
• Open or flexible availability is a plus.

Responsibilities

• Understand and drive club metrics aligned with business performance.
• Develop knowledge of club services, programs, products, and competitors.
• Assist in interviewing and recruitment by completing initial phone interviews of front desk and fitness instructors.
• Monitor inventory and review sales numbers with GM to identify opportunities and adjust execution.
• Communicate and uphold company standards and lead by example for delivering the organization’s mission, vision and values; manage a clean, friendly and well-maintained club.
• Ensure team maintains basics: punctuality, dress code, friendliness, cleanliness.
• Oversee front desk cleaning duties and overnight staff.
• Coordinate disciplinary actions and terminations with GM, RM and HR.
• Cover shifts for call-outs or vacancies or assist Club Manager with shift coverage when needed.
• Oversee club audits to ensure areas are clean, neat, and in like-new condition.
• Mentor Front End employees for career growth through training and performance assessment.
• Perform other duties as assigned by the Club Manager.

Skills

Customer service

Supervisory

Multitasking

Flexible schedule

Education

High School Diploma

Associate degree

Tools

Microsoft Office

Job description

Job Details: Job Location: Elizabethton - Elizabethton, TN 37643, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $15.00 Hourly, Travel Percentage: Negligible, Job Shift: Evenings and Weekends, Job Category: Customer Service

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager.

Essential Duties and Responsibilities

• The ability to understand and drive club metrics in alignment with business performance
• Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors
• Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors
• Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance
• Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club
• Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
• Develop and maintain cleaning duties for front desk employees and oversees over-night employees
• Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources
• Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition
• Mentor Front End employees to promote career growth through training, development, and performance assessment
• Perform other duties as assigned by the Club Manager

Minimum Skills

• Basic computer proficiency (Microsoft Suite)
• Ability to manage multiple responsibilities
• Solid work ethic with strong decision-making skills
• Self-starter who takes initiative with minimal direction and supervision
• Comfortable working a flexible rotating schedule
• Basic computer, math, and communication skills require
• Superior customer service skills, preferably in the fitness industry.
• Solid supervisory, diplomacy and listening skills.
• Hard working, enthusiastic and energetic!Strong problem resolution skills.

Physical Requirements

Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

A High School Diploma Or Equivalent required (Associates degree preferred) 6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere. (1 year Supervisor or Manager experience preferred)

Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)

Bi-lingual preferred.

Hours

Open or Flexible availability is a plus.

• Monday: 5:00am - 1:30pm
• Tuesday: 5:00am - 1:30pm
• Wednesday: 5:00am - 1:30pm
• Thursday: 5:00am - 1:30pm
• Friday: OFF
• Saturday: 1:00pm - 7:00pm
• Sunday: OFF

Benefits

• Competitive Salary & 401K plan
• Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
• Paid Time Off benefits (Applicable for Full Time Positions)
• Free Black Card membership and fun exercise incentives

Planet Fitness is an Equal Opportunity Employer.