Assistant Manager

Smoothie King (SKFI); East Peoria (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading smoothie franchise is seeking an Assistant Manager in East Peoria to enhance guest experiences while leading and developing the team. In this role, you'll assist with store operations, manage cash activities, ensure food safety compliance, and implement marketing strategies. Ideal candidates have a minimum of 2 years' experience in a similar role and strong communication skills. ServSafe certification is required. Weekend and holiday availability is essential to meet operational needs.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• Candidates must be available to work on weekends and holidays as part of their regular schedule.
• ServSafe Certification.

Responsibilities

• Assist Store Manager in hiring and leading the team to provide best guest experience.
• Use operational tools for achieving operational excellence.
• Collaborate with Store Manager for local marketing and community engagement.
• Ensure compliance with food safety guidelines.
• Drive implementation of company programs through action planning.

Skills

Excellent written and verbal communication skills

Ability to communicate effectively with customers

Basic knowledge of Microsoft Word and Excel

Ability to perform basic POS and computer functions

Education

Minimum High School Diploma or GED Equivalent

Job description

*** THIS IS NOT A SEASONAL POSITION**

The Assistant Manager (AM) will contribute to Smoothie King’s success by assisting the SM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission and core values. The Assistant Manager is involved in all areas of store operations, which include:

• Assist the Store Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Assist the Store Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Collaborate with the Store Manager to deliver the best smoothies and healthy retail products to your community. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with the Store Manager to address accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Champion and embody our culture, mission, and core values.
• Ensure and maintain store cleanliness and upkeep, including monthly inspections, systems reviews, and coordinating the update/replacement of damaged equipment or facilities.
• Drive implementation of company programs through action planning and inspiring teams to meet operational standards.
• Communicate all marketing strategies and promotions in the store to the team, ensuring proper execution to drive results.

Qualifications

• Minimum High School Diploma or GED Equivalent.
• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Ability to perform basic POS and computer functions
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Candidates must be available to work on weekends and holidays as part of their regular schedule. Additionally, employees should be willing and able to work at both our East Peoria and Peoria locations, as needed.
• ServSafe Certification.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.