Assistant Manager

Subway; East Lansing (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Subway Group is seeking an Assistant Manager to oversee daily operations, ensure food safety and cleanliness, and deliver exceptional customer service. You will schedule staff and supervise team performance to meet safety and security standards.

The role requires managing 4–12 employees, coordinating tasks, and supporting promotions and events. Strong communication and POS system skills are essential.

Qualifications

• High school diploma is required.
• Experience in QSR operations, ideally with supervisory experience.
• Excellent communication skills and ability to interact with all staff levels.
• Experience with a computerized POS system is desirable.

Responsibilities

• Performs all tasks of a shift manager.
• Manages a staff of approximately 4 to 12.
• Assigns, oversees and evaluates work.
• Recommends promotion, transfer, or termination of employees.
• May conduct staff evaluations.

Skills

Communication skills

Staff supervision

Customer service

Education

High school graduate

Tools

POS system

Job description

A SUBWAY Assistant Manager supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. They also create schedules and supervise staff, while maintaining standards of restaurant safety and security. It is very important to provide exceptional customer service as it is a major component of this position.

Tasks And Responsibilities:

• Performs all tasks and responsibilities of a shift manager as outlined in shift manager job description.
• Manages a staff of approximately 4 to 12.
• Assigns, oversees and evaluates work.
• Recommends promotion, transfer, or termination of employees.
• May conduct written and verbal staff evaluations.
• Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the Operations Manual.
• As needed, supervises food preparation to ensure that food safety and operations standards are maintained.
• Performs paperwork duties as needed.
• Assists with planning of special events and promotions.

Pre-requisites::

Education:

• High school graduate

Experience

• Experience in QSR operations, preferably with supervisory experience.
• Requires excellent communication skills, ability to deal with all levels of employees.
• Computer knowledge is desirable.

Physical

• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, and walking the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

SUBWAY® brand is the world's largest submarine sandwich chain with more than 40,000 locations around the world. We’ve become the leading choice for people seeking quick, nutritious meal options that the whole family can enjoy. From the beginning, Fred has had a clear vision for the future of the SUBWAY® brand. As we continue to grow, we are guided by his passion for delighting customers by serving fresh, delicious, sandwiches made-to-order right in front of you.