Assistant Manager

Workstream; Duluth (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Monthly incentive bonus

Medical, dental, and vision insurance

401(k) match

Paid time off

Free meals

Growth opportunities

Job summary

Zaxbys is seeking an Assistant Manager to support the General Manager in delivering outstanding service and running daily restaurant operations in a fast-paced setting.

Ideal candidates will have at least one year of supervisory experience in fast food, a high school diploma or GED, and strong leadership and customer service skills. The role includes long hours and opportunities for growth.

Qualifications

• Customer service mindset and genuine care for guest experience.
• Strong team development with capability to train and coach staff.
• Excellent communication and interpersonal skills.
• Strong operational execution and attention to detail.
• Proficiency with point-of-sale systems, basic math skills, and basic computer skills.
• Ability to work effectively in a high-volume, fast-paced team environment.
• Positive attitude and strong work ethic.

Responsibilities

• Supervise front-of-house and kitchen staff and aid General Manager with hiring, training, and scheduling.
• Monitor team performance, provide feedback, and address issues per policy.
• Oversee daily restaurant operations and shift-to-shift execution.
• Track inventory and performance metrics; manage costs and orders.
• Ensure health, food safety, and brand compliance; prepare for inspections.
• Deliver courteous guest service and handle concerns.

Education

High school diploma or GED

Job description

Brand summary:

Zaxbys is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain has more than 900 locations. Hungry For A Great Career? To our guests, Zaxbys is more than just a place to eat – it's a place to have fun, spend some time with friends and experience great

food. To our team members, Zaxbys is a family.

The Role

We are seeking hard-working, outgoing, and energetic management professionals who are passionate about restaurant operations and team development. The Assistant Manager will play a critical role in supporting our General Manager to deliver exceptional service and maintain operational excellence in a fast-paced environment. We're looking for dedicated individuals who care deeply about their team members and their work.

Position Type: Full-time

Core Responsibilities

Team Leadership:

• Supervise all front-of-house and kitchen staff and support General Manager in hiring, training, and scheduling


• Monitor team performance, provide feedback, and address performance and behavioral issues according to company policy


• Foster a positive, inclusive, and productive work environment

Operations:

• Oversee daily restaurant operations—opening, closing, and shift-to-shift execution


• Use store management systems to track inventory, sales, and performance metrics


• Manage workflow to maintain speed of service and quality standards


• Ensure compliance with all health, food safety, regulatory, and brand requirements and prepare store for inspections


• Place and receive inventory orders in coordination with the General Manager


• Monitor and solve operational problems in real-time

Financial Management:

• Manage labor costs against sales and conduct inventory counts and address variances on cost of goods sold


• Maintain adherence to cash control procedures, reconcile daily cash drawers and deposits, and ensure secure credit card processing

Sales & Guest Experience:

• Encourage team members to delight guests with efficient and personable service that goes above and beyond, while modeling this approach in your own customer interactions


• Handle guest concerns and questions

Basic Qualifications

The following requirements must be met to qualify for this position:

• At least 18 years of age


• Reliable transportation


• High school diploma or GED


• Minimum one year of management/supervisory experience in a fast-food environment


• Food safety knowledge and commitment to health and sanitation standards

Skills & Competencies Required

Candidates should demonstrate:

• Customer service mindset and genuine care for guest experience


• Strong team development with capability to train and coach staff


• Excellent communication and interpersonal skills


• Strong operational execution and attention to detail


• Proficiency with point-of-sale systems, basic math skills, and basic computer skills


• Ability to work effectively in a high-volume, fast-paced team environment


• Positive attitude and strong work ethic

Physical & Work Demands

The position requires 50+ hours per week including mornings/evenings, weekends, and holidays. It requires standing, walking, and moving for extended periods in a fast-paced environment. You must be able to lift up to 50 lbs. and be prepared to jump into operational work (food prep, other crew duties) when needed.

Benefits

• Monthly performance-based incentive bonus program


• Medical, dental, and vision insurance (fully paid for employee; coverage for spouse/dependents available for additional cost)


• 401(k) match


• Paid time off


• Free meals when working


• Fun, supportive work environment


• Opportunities for growth and advancement

This job posting is for the Zaxbys location at:

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.