Assistant Manager

Jockey International, Inc.; Destin (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Jockey International, Inc. in Destin, FL is seeking an energetic Assistant Manager to lead our team as Manager on Duty (MOD), focusing on sales, profitability, merchandising, and customer service.

You will recruit, train, coach, and develop associates; manage store operations, visual standards, and compliance with corporate programs. This role requires leadership, strong communication, and a customer-first mindset.

Qualifications

• 1–3 years of management experience in a retail environment.
• Strong selling experience with proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills.
• Proven experience in attracting, developing and retaining strong talent.
• Flexibility to work opening/closing shifts, weekends, holidays, and overtime as business dictates.
• Strong working knowledge of POS systems.

Responsibilities

• Provide leadership consistent with Jockey's values; drive store profitability and guest satisfaction.
• Establish positive relationships with coworkers and guests.
• Lead store team through coaching and development for high performance.
• Recruit, select and train qualified store associates; onboard new hires.
• Review KPIs with staff and drive profitability and service.
• Maintain store standards: visuals, security, inventory control, HR, expenses, and policies.
• Execute corporate programs, including Jockey Rewards; merchandising and stock management.
• Open/close procedures and process sales transactions; safeguard cash and assets.

Skills

Leadership

Customer service

Communication

Retail sales

Staff development

POS systems

Education

High School diploma or equivalent

Tools

MS Office

Job description

Jockey is seeking an energetic Assistant Manager to join our team at our Destin, FL location. As an Assistant Manager for Jockey while working as the Manager on Duty (MOD), you will provide leadership and direction in an assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully, to craft skillfully, and to give back wholeheartedly. Founded in 1876, Jockey is a family‑owned company recognized worldwide for delivering feel‑good comfort; our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals. Is that you?

JOB EXPECTATIONS

• Demonstrate leadership that reflects Jockey’s core values and culture.
• Establish positive relationships with co‑workers and guests, ensuring high productivity and inclusiveness in accomplishing satisfaction goals.
• Lead and maintain consistency and accountability in guest service principles through communication, training, and individual accountability.
• Assist in recruiting, selecting and training a team of qualified, dedicated and professional store associates based on established core competencies.
• Support onboarding, training and development of newly hired associates.
• Lead and inspire the store team through effective coaching and development support needed to create a high‑performance store sales and management team.
• Review key performance metrics with staff to drive profitability and service in the store on a consistent basis.
• Maintain all store operational standards including visual presentation, security, inventory control, human resources, expense control and operational policies and procedures. Take action to correct when needed.
• Assist in managing the execution and adherence to all corporate programs including Jockey Rewards.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, adhering to established visual standards.
• Ensure all company‑prescribed standards are met and adhered to by all employees.
• Perform store opening and closing procedures in accordance with Jockey policies.
• Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money).
• Protect the security of cash, inventory, and other company assets according to policies and procedures.
• Other job duties as assigned.

QUALIFICATIONS

• Must be 18 years of age or older.
• High School degree or equivalent.
• 1–3 years of successful management experience in a retail environment.
• Strong selling experience required with the proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills.
• Proven experience in attracting, developing and retaining strong talent.
• Excellent problem‑solving abilities.
• Flexibility to work opening/closing shifts, weekends, holidays, and overtime as business dictates.
• Strong working knowledge of POS systems.

PREFERRED QUALIFICATIONS

• MS Office skills.
• Advanced degree.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• Ability to move a minimum of 25 pounds.
• Ability to effectively maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladders to stock and merchandise the store.
• Ability to work with and around cleaning chemicals.

In return for your expertise, Jockey offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/Life/Vision, 401(k), generous Paid Time Off (PTO), educational support, fitness club discounts, employee discounts, and Rewards, a business casual work environment, and exciting career growth opportunities.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas Foundation’s top Adoption‑Friendly employers. Our non‑profit 501(c)(3) Jockey Being Family organization helps to strengthen adoptive families in a variety of ways.