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ASSISTANT MANAGER

Foot Locker

Denver (CO)

On-site

Full time

2 days ago
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Job summary

A leading retail company is seeking a Customer Experience Leader to coach and manage a team in delivering exceptional service. Responsibilities include driving sales, training staff, and ensuring customer satisfaction. The ideal candidate will have strong leadership skills and a passion for customer engagement.

Benefits

30-50% Employee Discount
Paid Time Off
Weekly Pay
Life, Medical and Dental Coverage
Development and Advancement Opportunities

Qualifications

  • At least 1 year of experience in a customer-facing sales setting.
  • Strong cognitive and mathematical skills, including problem analysis.

Responsibilities

  • Coaching and motivating the team to drive sales.
  • Ensuring high levels of customer satisfaction.
  • Act as a partner between customers and store leadership.

Skills

Leadership
Customer Engagement
Problem Analysis

Job description

You cant think of anywhere else youd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and youre now ready to start leading the team with all aspects of the Customer Experience, including : store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities :

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates and store leadership
  • Ability to learn and share expertise of products and trends to fit customers needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

Qualifications :

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability including nights, weekends, and holidays

Benefits :

  • Pay Rate Starting at : $19.92 / Hourly +Bonus Incentives
  • 30-50% Employee Discount
  • Paid Time Off
  • Weekly Pay
  • Life, Medical and Dental Coverage
  • Development and Advancement Opportunities
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