Assistant Manager

ZRS Management; Dallas (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Housing discounts

Paid holidays

Job summary

ZRS Management in Dallas, TX seeks an Assistant Property Manager to support leasing teams, collect rent, and manage resident relations. You will work under the Property Manager, review applications, and assist with budgets and reporting while ensuring compliance with community guidelines.

The role requires strong administrative skills, attention to detail, and the ability to handle multiple tasks, including occasional weekend work.

Qualifications

• Strong computer and office software skills are required.
• Experience in property management or real estate preferred.
• High school diploma is required; college preferred in business or PM.

Responsibilities

• Motivate Leasing Consultants and support leasing tasks.
• Collect rent timely and ensure data is posted correctly.
• Audit move-ins and ensure required documents are uploaded.
• Review and approve applications per guidelines.
• Prepare monthly reports and assist with budget coding.
• Handle escalated resident issues with the team.
• Assist with tours and leasing when needed.
• Maintain customer service standards with residents.

Skills

Microsoft Excel

Microsoft Word

Negotiation

Time management

Customer service

Leadership

Teamwork

Communication

Attention to detail

Confidentiality

Education

High school diploma

Post-secondary in business or property management

Tools

Onesite

Yardi

RealPage

Knock

RentCafe

ResMan

Job description

Job Description:

The Assistant Property Manager’s primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.

The Assistant Property Manager primary focus shall include but not limited to:

• Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
• File evictions when applicable, and be informed of local laws and policies.
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
• Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
• Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure that all residents’ current and futured scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before being escalated to the property manager.
• Assist with leasing when necessary and take tours.
• Take escalated service requests and work with the property team to ensure adherence to customer service standards.
• Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
• Assist Property Manager with hosting resident functions and maximizing resident renewals
• May need to work one weekend a month,

Qualifications

• ValidDriversLicense
• 1+ experience in property management or real estate preferred
• High school diploma a must, post-secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities:

• Demonstrate excellent computer skills, verbal, math, and reasoning skills
• Demonstrate strong negotiating and sales abilities
• Possess strong leadership; interpersonal and organization skills
• Possess effective time management skills and attention to detail
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
• Knowledge of Internet, Email, and social media as it pertains to marketing of community
• Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock,RentCafe, Resman, etc.
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment.
• Flexible to work evenings, weekends, and holidays as needed.

We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!

We are an Equal Opportunity Employer

Drug Free Work Place

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.