Assistant Manager

Applebee's Neighborhood Grill + Bar; Coventry (RI); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to oversee daily operations in a vibrant restaurant environment. This role involves leading a dedicated team, ensuring exceptional guest experiences, and fostering a culture aligned with core values. Candidates should possess strong management skills and a passion for customer service. If you're looking to grow your leadership abilities while working in a dynamic and rewarding setting, this opportunity is perfect for you. Join a company that values people and promotes a fun, engaging workplace where your contributions will make a significant impact.

Qualifications

• 2-3 years of restaurant management experience required.
• Certifications in food and alcohol safety are a plus.

Responsibilities

• Ensure timely and friendly service according to company guidelines.
• Recruit, train, and evaluate team members for continuous development.
• Maintain safety, cleanliness, and sanitation standards.

Skills

Restaurant Management

Customer Service

Problem Solving

Team Leadership

Inventory Management

Education

High School Diploma

Serve Safe Food Certification

Serve Safe Alcohol Certification

Job description

Join to apply for the Assistant Manager role at Applebee's Neighborhood Grill + Bar

Flynn Group, founded by Greg Flynn, started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades, we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation has allowed Flynn Group to expand into other brands, countries, and industries. We currently operate over 460 Applebee's restaurants in 24 states.

Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants across iconic, world-class brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands, focusing on our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description

As an Applebee's Assistant Manager, you will be involved in all aspects of the restaurant's daily operations. Your role is to ensure guests and staff are passionate about their experience every day. You should be a team leader, an excellent problem solver, and able to handle stress effectively. While the role requires hard work, it also promises an enjoyable experience.

Essential Duties and Responsibilities

• Ensure timely, friendly service according to company guidelines, meeting the objectives of the unit.
• Cultivate a culture aligned with Flynn Applebee's core values and beliefs.
• Respond promptly to and correct all verbal guest complaints.
• Engage with guests through required table visits as per Flynn Applebee's standards.
• Maintain departmental inventory levels.
• Ensure product preparation and presentation meet company standards through line checks.
• Schedule employees effectively to meet sales demands.
• Maintain safety and security programs.
• Promote restaurant organization, cleanliness, and sanitation.
• Report needed repairs to the General Manager/Area Director and perform routine maintenance.
• Recruit and refer potential team members and managers.
• Follow Flynn | Applebee's training procedures for new managers.
• Develop staff through orientation, training, employee meetings, and policy implementation.
• Conduct employee evaluations and provide ongoing feedback and development opportunities.
• Monitor employee performance and document issues requiring disciplinary action.
• Ensure compliance with company policies, practices, and procedures.
• Control costs within the department.
• Comply with all relevant laws and regulations.
• Manage bi-weekly/weekly food and liquor inventories and ensure their completion.
• Prepare and submit accurate daily paperwork.
• Maintain sanitation standards meeting or exceeding health department and company standards.
• Serve as a role model for managers and employees.
• Develop proficiency in store-related technology.
• Be willing and able to work in all restaurant positions as needed.
• Engage in the Management Development Program for leadership growth.

Education and Experience

• At least 2-3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications are a plus.

Physical Standards

• Work various shifts, including weekends.
• Stand and move quickly for up to ten hours.
• Lift pots, pans, glassware, and boxes up to 50 pounds safely.
• Read and write for communication; possess finger and hand dexterity for small tools and equipment.

For a copy of Flynn Group's Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/

Flynn Group is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations during the application process. We look forward to reviewing your application and potentially welcoming you to our team!