Assistant Manager

Supercuts, Inc.; Colorado Springs (CO); Hybride; USD 36 000 - 48 000; Plein temps

Résumé du poste

Supercuts is seeking an Assistant Manager to support daily salon operations, scheduling, and goal setting. You will act as a brand ambassador, coordinate ordering, and contribute to marketing efforts to drive guest satisfaction.

The role emphasizes developing a positive team environment, providing coaching, and ensuring top service standards while maintaining the high quality Supercuts experience for guests.

Qualifications

• Cosmetology or barber license as required by state regulations.
• Ability to work flexible schedule including evenings and weekends.
• Strong guest service focus and ability to train staff.

Responsabilités

• Assist the salon manager in daily operations and success of the salon.
• Handle scheduling, goal setting, ordering, and basic marketing tasks.
• Act as a brand ambassador and maintain professional salon standards.
• Lead and develop the team, resolving associate issues.

Connaissances

Guest service

Team leadership

Scheduling

Admin tasks

Issue resolution

Communication

Formation

Cosmetology license

Outils

POS system

Inventory management

Description du poste

Supercuts is one of the industry’s most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.

Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That’s why they’re among the most skilled and confident in the industry.

Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results.No-appointment necessary, and guests can check in online or by phone.

At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.

The role of an Assistant Manager is to support the salon manager in the daily operations and success of the salon. This should include, but not limited to scheduling, goal setting, ordering, marketing and overall salon functions. As an Assistant Manager, you are a brand ambassador for this organization and are expected to conduct yourself as such.

Minimal Qualifications:

• Current cosmetology or barber license as required by state/provincial regulations
• Ability to work a flexible schedule, including evenings and weekends
• Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner.
• Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
• Ability to resolve guest issues
• Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues

Physical Requirements:

• Standing for sustained periods of time
• Frequent lifting up to 10 pounds, occasionally up to 25 pounds
• Continuous repetitive movement with fingers, hands, wrists and arms.
• Continuous grasping and reaching, often above shoulder level
• Ability to be exposed to various chemicals and fragrances used in performing services
• Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus
• Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants
• Occasional travel to meetings out of town, sometimes over night

You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively “Regis”).If hired,you will be a direct employee of the franchisee, not of Regis.Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees.Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits.Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.