Assistant Manager

KF; Clarks Summit (Lackawanna County); On-site; USD 38,000 - 52,000; Full time

Job summary

KFC is seeking an Assistant Manager to partner with the Restaurant General Manager and guide the team toward achieving performance targets. You will own the guest experience, ensure a clean dining area and hot, fresh meals, and mentor staff through training and hiring initiatives.

As a leadership role in a fast-paced, franchise-owned restaurant, you will reinforce KFC values, lead by example, and communicate objectives and promotions to ensure consistent service quality and guest satisfaction.

Qualifications

• Proven leadership of restaurant teams.
• Experience in training and onboarding new hires.
• Strong focus on customer service and guest experience.

Responsibilities

• Partner with the Restaurant General Manager on goals and lead the team to achieve them.
• Own the guest experience with friendly service, cleanliness and quality food.
• Mentor team through training and hiring processes.
• Communicate goals, promotions and updates to staff and customers.
• Maintain high standards of cleanliness and safety and uphold KFC values.

Skills

Leadership

Customer service

Communication

Training

Job description

The assistant manager role provides a training ground for restaurant management. As your leadership responsibilities expand, you will see how your influence impacts the business and your team’s success.Assistant Manager Responsibilities:Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goalsOwnership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsGrow and mentor team through training and hiringEffectively communicate goals, promotions, business updates, etcLead the overall positive and collaborate family environmentSuccess Factors:Leads by example with high standards in customer service, cleanliness and qualityUtilizes resources for effective training and development of teamBuilds a team through selecting and onboarding new hiresTakes absolute pride in everything you do and KFC’s valuesGoal-oriented leader that enjoys a fast-paced environmentValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standardsAdditional Info:You must be 18 years old with a valid driver’s license and reliable, personal transportationKeep in mind that this is just basic information. You’ll find out more after you apply. Independently –owned franchised or licensed locations may have different requirements and are solely responsible for setting the terms and conditions of employment for their restaurants.If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.