Assistant Manager

Marcus Theatres; Chicago Heights (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Holiday pay

Vacation pay

Full-time benefits

Free movies

Free meals

Uniforms

Scholarship program

Career advancement

Job summary

Marcus Theatres is seeking an Assistant Manager to join a high-energy team. You will lead guest service initiatives, coach associates, and ensure smooth daily operations in a fast-paced cinema environment.

This role offers competitive wages and comprehensive benefits for full-time staff, along with opportunities for career advancement. The position requires a positive attitude, strong communication, and a passion for coaching others to deliver exceptional guest experiences.

Qualifications

• Positive attitude and strong work ethic with excellent communication skills.
• Ability to work in a high-volume, fast-paced, team-focused environment.
• Experience coaching and developing associates to deliver guest service.
• Enthusiasm and reliability to represent Marcus Theatres across the team.

Responsibilities

• Create a safe and welcoming environment by greeting guests and anticipating needs.
• Supervise, motivate, reward and coach theater associates.
• Execute systems and processes that keep the theater running smoothly.
• Assist with hiring, training and associate development.
• Evaluate KPIs to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic to the theater.
• Follow direction of the theater and corporate management teams.

Skills

Guest service

Coaching teams

Communication

Positive attitude

Job description

Description

Food. Service. Film. Fun!

Marcus Theatres: where talented people find limitless opportunities!

Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager with Marcus Theatres, you will be a part of a family you can connect with, grow with, and have fun with!

Our Assistant Managers Enjoy…

• Competitive Wages & Premium Holiday Pay
• Paid Vacation for Full-Time (30+ Hours per Week)
• Medical, Dental, Vision & Retirement Benefits for Full-Time (30+ Hours per Week)
• Free Movies & Meals
• Paid Uniforms
• Associate College Scholarship Program
• Career Advancement Opportunities

Do You Have What it Takes?

Do people notice your positive attitude, your work ethic, and your excellent communication skills? Do you have the ability to work in a high-volume, fast-paced and team-focused environment? A successful candidate will be passionate about coaching associates to provide exceptional guest service and bring their enthusiasm with them to work each and every day!

We Need YOU.

17.50 Hourly

Your Job Duties May Include…

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Marcus Theatres is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws