Assistant Manager

Windsor Fashions Puerto Rico; Carolina (PR); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401k with company match

Vacation, Personal & Sick time

40% employee discount

Development opportunities

Job summary

Windsor Fashions Puerto Rico is seeking an Assistant Manager in Carolina, PR to join our store leadership team. You will support the Store Manager in achieving sales, shrink, payroll and expenses targets while coaching a high-performing team of Stylists and ensuring an Oasis experience for every customer.

The role requires strong leadership, exceptional communication, and a proactive approach to creating brand value. A flexible schedule and commitment to Windsor policies are essential.

Qualifications

• At least 1 year of retail management experience.
• Ability to lead a team of up to 25 employees.
• Strong problem-solving with customers and associates.
• Excellent verbal and written communication.
• Flexible, reliable schedule including opening/closing.
• Able to stand, bend, lift up to 25 lbs.
• English reading/writing/speaking required.

Responsibilities

• Drive store sales and oversee daily operations.
• As host of the party, deliver an omni-channel Oasis experience.
• Assist Store Manager in talent acquisition and onboarding.
• Organize and plan to execute store priorities and visual standards.
• Lead by example, coach and develop Stylists for performance.
• Uphold Windsor policies and procedures with integrity.
• Support Merchandising directives and maintain a neat store.

Skills

Retail management

Leadership

Communication

Flexibility

People development

Customer service

Physical stamina

English proficiency

Job description

Job Details

Job Location: 28 Carolina - CAROLINA, PR 00983

Position Type: Full-Time/Part-Time

Education Level: None

Job Category: RETAIL MANAGEMENT#JOINTHEOASIS

Who we are

Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a womans life. Our mission is to create an oasis that inspires and empowers women.

Why you matter

As a Windsor Assistant Manager you are a key member of our store leadership team. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses. You coach and motivate a high performing team of fashion loving Stylists while treating everyone with dignity and respect.

What you do

• You’re a sales driver: As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the Host of the Party you build brand loyalty by providing an omni channel Oasis experience to every customer. You understand KPI reporting and provide feedback to do more with less and create value for the brand.
• You’re an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure your store has a wide talent pool. You’re committed to an exceptional onboarding experience that supports the stores retention goals.
• Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You own the sales floor to ensure you execute daily operations and create the Oasis for your customers.
• You have a passion for leading people: You partner with the Store Manager to supervise and conduct training with your team. You lead by example, communicate clearly and foster a culture of continuous improvement with our stylists through recognition, coaching, feedback, and utilizing company tools and programs.
• You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures.
• You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsors Visual Guidelines and make smart merchandising decisions.
• You’re our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment.

Qualifications

• You have at least 1 year of retail management experience
• You have proven leadership experience and an ability to develop and motivate team of up to 25 employees
• You are a quick thinker and able to resolve issues as they arise with customers and associates
• You are an effective communicator in both a group setting and one on one
• You welcome feedback and are ready to improve always
• You have a flexible and reliable schedule, including opening and closing the store
• You are able to stand, bend and lift up to 25 lbs for a full scheduled shift
• You are able to read, write and speak English

What else you’ll love

• Medical, Dental, Vision and Life Insurance
• 401k with company match
• Vacation, Personal and Sick time
• A generous 40% discount on all Windsor products year round. (Additional discounts periodically)
• Opportunities for development, ongoing training and potential for advancement

Physical/Environmental Demands

Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.