Assistant Manager

Windsor Fashions Puerto Rico; Barceloneta (PR); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Vacation time

Discount on Windsor products

Development opportunities

Job summary

Windsor Fashions Puerto Rico is seeking an Assistant Manager in Barceloneta to lead a team of up to 25 stylists and drive store sales, guest experience, and brand standards.

As part of the store leadership, you will partner with the Store Manager to manage daily operations, onboarding, training, scheduling, and adherence to Windsor policies while upholding our Oasis culture. The role requires flexible hours including opening and closing, with strong communication to both customers and associates.

Qualifications

• At least 1 year of retail management experience.
• Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
• Strong problem-solving and conflict resolution with customers and associates.
• Effective communication in group settings and one-on-one.
• Flexible and reliable schedule, including opening and closing the store.
• Able to stand, bend, and lift up to 25 lbs.
• Read, write and speak English.

Responsibilities

• Drive sales as part of the sales-directing team and create an Oasis omni-channel experience.
• Find and retain great talent; build a wide talent pool and onboarding experience.
• Organize and plan daily operations on the sales floor.
• Lead training with your team and promote continuous improvement.
• Uphold integrity and Windsor policies.
• Support Windsor Merchandising Directive and maintain a neat, compliant store.
• Promote Windsor values and culture daily.

Skills

Retail management

Leadership

Communication

Customer service

English proficiency

Job description

Job Details

Job Location: 28 Barceloneta - BARCELONETA, PR 00617

Position Type: Full-Time/Part-Time

Education Level: None

Job Category: RETAIL MANAGEMENT

#JOINTHEOASIS

Who we are

Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women.

Why you matter

As a Windsor Assistant Manager you are a key member of our store leadership team. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses. You coach and motivate a high performing team of fashion loving Stylists while treating everyone with dignity and respect.

What you do

• You’re a sales driver: As a member of the sales‑directing team you are able to drive sales to ensure the overall success of the store. As the Host of the Party you build brand loyalty by providing an omni channel Oasis experience to every customer. You understand KPI reporting and provide feedback to do more with less and create value for the brand.
• You’re an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure your store has a wide talent pool. You’re committed to an exceptional onboarding experience that supports the stores retention goals.
• Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You own the sales floor to ensure you execute daily operations and create the Oasis for your customers.
• You have a passion for leading people: You partner with the Store Manager to supervise and conduct training with your team. You lead by example, communicate clearly and foster a culture of continuous improvement with our stylists through recognition, coaching, feedback, and utilizing company tools and programs.
• You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures.
• You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsors Visual Guidelines and make smart merchandising decisions.
• You’re our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment.

Qualifications

• You have at least 1 year of retail management experience
• You have proven leadership experience and an ability to develop and motivate team of up to 25 employees
• You are a quick thinker and able to resolve issues as they arise with customers and associates
• You are an effective communicator in both a group setting and one on one
• You welcome feedback and are ready to improve always
• You have a flexible and reliable schedule, including opening and closing the store
• You are able to stand, bend and lift up to 25 lbs for a full scheduled shift
• You are able to read, write and speak English

What else you’ll love

• Medical, Dental, Vision and Life Insurance
• 401k with company match
• Vacation, Personal and Sick time
• A generous 40% discount on all Windsor products year round (Additional discounts periodically)
• Opportunities for development, ongoing training and potential for advancement.

Physical/Environmental Demands

Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.