Assistant Manager

Massage Envy; Cambridge (MA); On-site; Full time

Job summary

Massage Envy is seeking an Assistant Manager to lead a team in a friendly and supportive environment. Responsibilities include managing operations, driving sales, and fostering a positive workplace culture while delivering excellent service to clients. This position offers a competitive salary, bonuses, and a variety of benefits designed to support your well-being.

Benefits

Competitive Base Salary + Bonus Plan

Paid Time Off

Free Massage Envy Services

401K Program

Health Insurance Program

Deep Discounts on products & services

Free Massage Envy Membership

Employee Assistance Program

Qualifications

• Management and/or sales experience, preferably in a personal service industry.
• Natural leader who motivates and supports a team.
• Ability to create a strong workplace culture and handle tough conversations.

Responsibilities

• Manage operational aspects including team guidance and compliance.
• Strive for business growth by analyzing performance.
• Empower team members with clear expectations and training.

Skills

Leadership

Management experience

Sales experience

Job description

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Where Better Careers Begin!

Massage Envy Cambridge Memorial Drive, 750 Memorial Dr. Cambridge, MA 02139

Where Better Careers Begin!

Massage Envy Cambridge Memorial Drive, 750 Memorial Dr. Cambridge, MA 02139

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Cambridge Memorial Drive franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay

• Perks & Pay
  
  
  

Benefits that help you take care of you including

• Competitive Base Salary + Bonus Plan (discussion upon interview)
• Paid Time Off
• Free Massage Envy Services / Self Care Program
• 401K Program
• Health Insurance Program
• Deep Discounts on products & services
• Free Massage Envy Membership
• Employee Assistance rogram
• Work with a team that shares your interests
  
  
  

Qualified Candidates

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
  
  
  

Day-to-Day

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests
  
  
  

Culture & Support

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge
  
  
  

Responsibilities include but not limited to

• Learning & Knowing our brand inside and out
• Presenting, coaching others & selling our Wellness Program
• Scheduling Team work assignments
• Making sure that the clinic is organized, clean and presentable
• Database maintenance
• Running daily reports
• Collaborating with Upper Management Team
• Executing Brand Protocols
  
  
  

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
  
  
  

$19/hr - $21/hr

2025-236590

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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