Assistant Manager

Harvard University; Cambridge (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Retirement plans with contributions

Professional development opportunities

Job summary

Harvard University is seeking a Food Service Management professional to oversee operations and support a food service operation. Key responsibilities include staff management, menu and inventory system oversight, and ensuring compliance with university policies related to food safety.

Must have a minimum of 2 years of experience, strong communication skills, and operational knowledge of kitchen equipment. This position offers competitive benefits including health insurance starting on day one.

Qualifications

• Minimum of 2 years’ relevant work experience.
• Intermediate Excel skills required.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Manage staff performance and enforce training protocols.
• Oversee front-of-house and back-of-house operations.
• Conduct weekly inventory audits and ensure cost control.
• Ensure compliance with food safety standards and regulations.

Skills

Communication skills

Microsoft Office Suite

Operational experience with kitchen equipment

Experience with food service applications

Job description

Job Description

Provide management support and oversight to a food service operation.

Responsibilities

• Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment.
• Manage front-of-house and back-of-house operations.
• Assign and direct the work of a team of hourly and temporary staff to ensure the delivery of excellent service; address staff performance and recommend/deliver corrective actions as needed.
• Assist with monitoring menu and inventory management systems including, but not limited to, ensuring cost control and mitigation of loss prevention; completion of weekly inventory audits; maintenance of appropriate inventory levels based on menu needs, etc.
• Ensure kitchen equipment and the physical plant is operational and clean; alert Unit Manager of needed repairs.
• Execute dining hall opening and closing procedures.
• Assist with the planning and execution of catered events.
• Perform administrative duties, including inventory, payroll, budgeting, calendars, documentation, and ordering supplies.
• Ensure high standards are consistently met with regard to quality assurance related to food, sanitation, equipment, facility maintenance and management and safety.
• Ensure compliance with University policies and procedures and applicable legal rules and regulations.

Working Conditions

• Ability to work evenings, weekends and holidays as needed.
• Subject to wet floors, temperature extremes, and excessive noise.
• Standing and walking for significant amounts of time is necessary.

Physical Requirements

• Position frequently involves long hours and widely diverse duties.
• Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion.
• Ability to stand for extended periods of time.

Qualifications

• Minimum of 2 years’ relevant work experience.
• Knowledge of Microsoft Office Suite, intermediate Excel skills.
• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency.
• Operational experience with industrial kitchen equipment (dishwasher, oven, ventilation systems, etc.).
• Operational experience with food service applications and computerized menu management systems.

Additional Information

Standard Hours/Schedule: 40 hours per week.

Visa Sponsorship: Harvard University is unable to provide visa sponsorship for this position.

Pre-Employment Screening: Identity, Criminal, Drug Test, CORI, Employment, References.

Work Format: This position requires that all duties and responsibilities be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges: Salary Grade 056. View the corresponding salary range and related information.

Benefits

• Generous paid time off including parental leave.
• Medical, dental, and vision health insurance coverage starting on day one.
• Retirement plans with university contributions.
• Wellbeing and mental health resources.
• Support for families and caregivers.
• Professional development opportunities including tuition assistance and reimbursement.
• Commuter benefits, discounts and campus perks.

EEO Commitment

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. This policy helps all community members participate fully in work and campus life free from harassment and discrimination.