Assistant Manager

Kay Jewelers; Bloomington (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading jewelry retailer is seeking a full-time Assistant Manager in Bloomington, IL. In this key role, you will support daily operations, drive sales, and oversee store staff while ensuring exceptional customer service and inventory accuracy. Candidates with prior retail management experience and strong leadership skills are encouraged to apply.

Qualifications

• Experience in retail management and customer service.
• Ability to manage inventory and ensure stock accuracy.
• Experience driving revenue and achieving store targets.

Responsibilities

• Support store manager in daily operations and driving sales.
• Oversee staff and provide excellent customer service.
• Manage employee schedules and train new team members.

Skills

Leadership

Communication

Customer Service

Problem Solving

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Job description

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Founded more than a century ago, Kay Jewelers is the leading jewelry store in the U.S., known for its exceptional selection of quality jewelry. Our commitment to quality and customer service has made us a trusted name in the industry. With a diverse range of products and a focus on customer satisfaction, Kay Jewelers provides an unmatched shopping experience.

Role Description

This is a full-time on-site role for an Assistant Manager located in Bloomington, IL. The Assistant Manager will be responsible for supporting the store manager in daily operations, driving sales, overseeing staff, providing excellent customer service, and ensuring inventory accuracy. Additional tasks include managing employee schedules, training new team members, and handling customer inquiries and grievances effectively.

Qualifications

• Experience in retail management and customer service
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to manage inventory and ensure stock accuracy
• Experience in sales, driving revenue, and achieving store targets
• Problem-solving skills and efficiency in handling customer inquiries and grievances
• High school diploma or equivalent required; associate or bachelor’s degree preferred
• Prior experience in the jewelry industry is a plus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Retail Luxury Goods and Jewelry

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