Assistant Manager

Take 5 Oil Change; Biloxi (MS); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a rapidly growing company as an Assistant Shop Manager, where you'll play a key role in customer satisfaction and team leadership. The position offers a dynamic work environment ensuring both managerial and technical responsibilities, focusing on customer service and team collaboration. Take 5 Oil Change is dedicated to employee growth, with numerous opportunities for advancement within the company.

Benefits

Career Growth Opportunities

Family Environment

Community Involvement

Qualifications

• Strong knowledge of oils and services required.
• Must be comfortable in physical tasks and outdoor conditions.
• Experience in customer service roles preferred.

Responsibilities

• Check in with customers to ensure satisfaction.
• Assume Shop Manager responsibilities in their absence.
• Train and develop subordinate staff.

Skills

Customer Service

Team Leadership

Problem Solving

Reliability

Job description

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Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love About Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills
  
  
  

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation
  
  
  

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
• Drain motor oil, change oil filter, grease chassis fittings
• Wash windshield and adjust tire pressure
• Inspect and top off fluids
• Assist the customer in selecting oil type and other services
• Process payment for services performed.
• Perform coolant exchanges and transmission drain & fill services
• Restock and maintain inventory levels on the floor
• Maintain shop, office, and bathroom cleanliness
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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