Assistant Manager

Leslie's; Billerica (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

401K with company match

Team member discounts

Career advancement opportunities

Job summary

Leslie's in Billerica, MA is seeking an Assistant Manager to enhance store performance and customer service. You will support the General Manager and lead a team to meet sales and service standards while ensuring a welcoming environment.

The ideal candidate has customer service experience, team leadership skills, and a high school diploma. Leslie's offers competitive pay, career advancement opportunities, and a comprehensive benefits package.

Qualifications

• Must be at least 18 years of age.
• Experience managing or leading a team.
• Ability to lift 50 lbs.

Responsibilities

• Support store performance and customer service standards.
• Conduct water analysis and mechanical repairs.
• Maintain a welcoming store environment.

Skills

Customer service experience

Team leadership

Communication skills

Computer proficiency

Education

High School Diploma or Equivalent

Job description

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Job Overview

As the Assistant Manager (AM), you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example.

Pay: $17.00 - $19.00 / Hourly

Responsibilities

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conducted water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team is following all safety protocols
• Identifying new talent to join the team
• Maintain a welcoming store environment
• Assist with merchandising and inventory control
• Opening and closing store responsibilities that may include the delivery of daily bank deposit

Qualifications

• Must be at least 18 years of age
• High School Diploma or Equivalent, or currently attending High School
• A valid driver's license with reliable transportation
• 1 year of customer service experience or retail experience
• Experience managing/leading a team
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• The ability to lift 50 lbs.

Benefits

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

EEO Statement

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

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