Assistant Manager

Anchor Point Management Group; Avon Lake (OH); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Taco Bell is seeking an Assistant General Manager (AGM) in Avon Lake, OH. The AGM supports operating hours coverage and directly supervises unit operations to maintain cleanliness, hospitality, product quality, and speed of service.

The role involves hands-on coaching, guest issue resolution, and developing team members for overall restaurant success. Responsibilities include supervising shifts, training staff, managing inventory, and ensuring adherence to safety and cash procedures.

Qualifications

• Must be at least 18 years old.
• 6+ months in a shift management or supervisory role.
• Strong oral and written communication skills.
• Legal right to work in the United States.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and package food and drinks to standard.
• Operate cash registers, process payments, and give change.
• Maintain cleanliness of front-of-house, dining area, line, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts and schedule staff across all shifts.
• Coach and train team members and onboard new hires.
• Ensure compliance with safety, health, and workplace regulations.
• Monitor speed of service and address bottlenecks to meet targets.

Skills

Customer service

Leadership

Communication

Team supervision

Time management

Education

High school diploma or GED

Job description

Overview

Job Location: 510 Avon Belden Rd, Avon Lake, OH 44012. Salary Range: $15.00 - $22.00 Hourly.

Position Summary

The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations at an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for an organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM directly performs hands-on operational work to train employees, respond to guest service needs, and role model appropriate skills and behaviors in the restaurant.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitors and share responsibility for cash procedures.
• Assist with schedule creation and deploying the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses and take corrective action to meet margins and sales targets.
• Maintain day-to-day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper timekeeping and payroll procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promotion who has completed all required learning zone training and certifi cations.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and is able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.