Assistant Manager

Sonic Drive-In; Ashland (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Flexible hours

Job summary

Sonic Drive-In is hiring an Assistant Manager in Ashland, VA. You will assist the General Manager in operating the drive-in, training staff, and ensuring quality, clean and efficient service. This role requires leadership, hands-on supervision and a customer-focused mindset.

We seek someone who can work irregular hours, weekends and holidays, with prior restaurant management or retail experience. Health benefits for full-time and flexible hours for all positions are offered.

Qualifications

• Experience in restaurant management or retail operations is required.
• Excellent communication and people management skills are essential.
• Able to work irregular hours, including nights, weekends and holidays.

Responsibilities

• Manage, train, monitor and coach Team Members, Carhops and Skating Carhops.
• Direct and assign staff to meet service standards.
• Adhere to employee policies and conduct opening/closing duties.
• Adjust staffing, inventory and food cost controls; perform weekly inventory.
• Assist with administrative duties and maintain documentation.
• Foster customer service focus and handle guest requests promptly.

Skills

Team leadership

Staff training

Customer service

Operations knowledge

Communication

Math/computer skills

Tools

POS systems

Job description

Assistant Manager

$14.00

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Assistant Manager include:

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

SONIC Drive-In Assistant Manager Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Assistant Manager Qualifications…

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.

• Must be available to work weekends
• Must be energetic
• Looking for part and full time in all positions
• Health Benefits for full time employees
• We offer flexible hours and schedules for all positions