Assistant Manager

R301US Hibbett Retail, Inc.; Andrews (TX); In loco; USD 14.000 - 20.000; Tempo pieno

Descrizione del lavoro

Hibbett Retail, Inc. in Andrews, TX is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling and customer service.

The role requires a customer‑facing mindset and 1–3 years of retail experience, with strong communication and leadership capabilities. You will help manage store assets, processes, and staff while promoting merchandise and delivering excellent service.

Competenze

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Is a self-starter, has initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Is a team-player, passionate about outstanding customer service and selling merchandise

Mansioni

• Assist the Store Manager in controlling the assets and store operations
• Consult with the Store Manager to set action plans for selling, restocking, merchandising, ordering, and scheduling
• Assume responsibility of the entire store in the absence of the Store Manager
• Assist in personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers across departments
• Monitor inventory, sales statistics, and expenses to ensure profitability
• Direct staff to ensure department duties and standards are met
• Keep the Store Manager informed about inventory movement and customer trends
• Maintain high quality customer service as outlined in manuals
• Perform administrative duties and support Store Manager responsibilities
• Deliver exceptional customer service and promote Hibbett services and merchandise
• Uphold all company policies and procedures as documented
• Protect assets and financial information and flag potential fraud risk

Conoscenze

Customer service

Interpersonal communication

Team leadership

Attention to detail

Fast-paced environment

Descrizione del lavoro

HB: 01363 Andrews, TX (N Main St) R301US Hibbett Retail, Inc. Hourly: $12.65 - $12.65 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager

SUMMARY

The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Store Manager in controlling the assets of Hibbett I City Gear Consults
• Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assumes responsibility of the entire store in the absence of the Store Manager
• Assist the Store Manager in overall personnel recruiting, training, and evaluation
• Provides knowledge and guidance to employees and customers in all departments when necessary
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Keeps the Store Manager informed about inventory movement and customer trends
• Assures quality customer service is maintained
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

SUPERVISORY RESPONSIBILITIES

• Supervises employees in the absence of the Store Manager
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems

QUALIFICATIONS

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Is a self-starter, has initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Is a team-player, passionate about outstanding customer service and selling merchandise

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com. Follow us @hibbettofficial.