Assistant Manager

Tailwind Concessions; Allentown (Lehigh County); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health, Dental and Vision

401k with company matching

Paid training

PTO

Job summary

Tailwind Concessions is hiring an Assistant Manager to support daily restaurant operations in Allentown, PA. You will work closely with the GM to lead a team, supervise food preparation, maintain safety standards, and ensure exceptional guest experiences.

The role demands strong leadership, kitchen and grill experience, and the ability to train staff, manage inventory, and handle customer issues with professionalism. We offer benefits and a path for growth within a fast-growing company.

Qualifications

• Must have management experience in Food and Beverage.
• Strong kitchen and grill experience.
• Pass background check required.
• Reliable transportation required.

Responsibilities

• Lead a rock star team with the GM to drive daily operations.
• Ensure staff are trained and equipped to perform duties.
• Maintain a clean and safe environment in compliance with health/safety regulations.
• Assist in scheduling staff in work assignments.
• Handle customer complaints professionally and promptly.
• Monitor and ensure food quality and service standards are met.
• Verify temperatures, appearance and taste of products; oversee preparation methods for quality.
• Ensure safe, legal serving of all alcoholic beverages.
• Maintain equipment per restaurant safety and preventive maintenance program.
• Manage inventory: calculate stock levels, order supplies and stock accordingly.

Skills

Staff leadership

Customer service

Food & beverage management

Scheduling

Quality control

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Allentown, PA, US

3 days ago Requisition ID: 2064

Salary Range: $23.00 To $24.00 Annually

About the Role:

We are seeking an experienced Assistant Manager to join the Tailwind team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to delivering exceptional dining and retail experiences to all travelers. As an Assistant Manager, you will be responsible for supporting the daily operations of our establishment, ensuring that our guests receive exceptional service and that our business runs smoothly. You will work closely with the General Manager to oversee staff, manage inventory, and maintain a clean and safe environment. Your ultimate goal will be to help us achieve our business objectives while providing an outstanding experience for our guests.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities to Include but are not limited to:

• Partners with the GM to lead a rock star team
• Ensure that all staff members are properly trained and equipped to perform their duties effectively
• Maintain a clean and safe environment for guests and staff, adhering to all health and safety regulations
• Assist in scheduling staff in their work assignments
• Handle customer complaints and resolve issues in a timely and professional manner
• Responsible to monitor as well as take action to make sure food quality service standards are met
• Responsible for verifying temperatures, judging appearance as well as taste of products, checking preparation methods to define quality
• Ensure safe, responsible and legal serving of all alcoholic beverages
• Ensure that equipment is maintained as outlined in the restaurant safety and preventive maintenance program
• Ensure stock levels are maintained by calculating inventory, ordering as well as retrieving supplies plus stocking by stooping, bending, lifting heavy articles reaching overhead

Qualifications:

• Capable of working in a standing position for long periods of time
• Capable of reaching, bending, and frequently lifting up to 50 pounds
• Some weekend days are required as well as mornings and evenings

Requirements:

• Must be able to pass background check
• Management background in Food and Beverage
• Strong kitchen and grill experience
• Must have reliable transportation
• PTO
• Paid training
• 401k with company matching
• Health, Dental and Vision offered to Full time employees.

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.