Assistant Manager

Applebee's Neighborhood Grill + Bar; Albuquerque (NM); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading restaurant group is seeking an Assistant Manager for their Applebee's location in Albuquerque, NM. This role involves overseeing daily operations, ensuring quality guest experiences, and leading a dynamic team. Candidates should have at least 2–3 years of restaurant management experience, be problem-solvers, and promote a positive workplace culture. The position also requires physical stamina and the ability to lift up to 50 pounds. A great opportunity to join an inclusive team committed to excellence.

Qualifications

• Minimum of 2–3 years of experience in restaurant management.
• Certifications in Serve Safe Food and Serve Safe Alcohol are preferred.

Responsibilities

• Oversee daily operations to ensure quality service.
• Cultivate a positive team culture aligned with values.
• Resolve guest complaints promptly.
• Manage departmental inventory and ensure compliance with standards.
• Recruit team members and facilitate training.

Skills

Team leadership

Problem-solving

Stress tolerance

Effective communication

Education

2–3 years of restaurant management experience

Tools

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

Flynn Group Overview

Flynn Group, founded by Greg Flynn, started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee’s franchisee in the world. With over 460 Applebee’s restaurants in 24 states, Flynn Applebee's is one of the seven premier brands of Flynn Group, which also operates brands such as Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our mission is to be the premier operator within each brand, guided by our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description

As an Applebee’s® Assistant Manager you will oversee all day‑to‑day operations, ensuring guests and staff are passionate about their experience. You will be a team leader, problem solver, stress‑tolerant and inspire your team to thrive.

Essential Duties and Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established unit objectives.
• Cultivates a culture aligned with Flynn Applebee's Premier Card and core values.
• Responds to and resolves all verbal guest complaints promptly.
• Maintains guest contact priority via required table visits established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation meet company standards through line checks.
• Schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes cleanliness, sanitation and restaurant organization.
• Performs routine maintenance and reports needed repairs to the General Manager/Area Director.
• Recruits and refers potential team members and management candidates.
• Facilitates Flynn | Applebee's training procedures for new managers.
• Provides effective employment orientation, training sessions, meetings and implements company policy and training systems.
• Encourages employee development with One‑on‑One coaching and performance documentation, and participates in written evaluations.
• Assesses employee efficiency, provides constructive feedback and collaborates on development.
• Monitors employee performance and documents situations requiring disciplinary action.
• Ensures compliance with company policies, practices and procedures.
• Controls costs in assigned department.
• Complies with local, state and federal laws, regulations and guidelines.
• Conducts bi‑weekly/weekly food and liquor inventories at the AD/GM’s request.
• Prepares and submits accurate daily paperwork.
• Maintains sanitation standards to meet or exceed Health Department and Flynn Applebee's standards.
• Serves as a role model for managers and employees.
• Develops proficiency in all store‑related technology.
• Willing and able to work in all positions and assist as needed, including cooking, expos, seating guests and bartending.
• Utilizes the Management Development Program for continuous growth of leadership skills.

Education and Experience

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Physical Standards

• Work various shifts, including weekends.
• Stand and move for up to ten (10) hours with well‑paced mobility.
• Lift up to 50 pounds (pots, pans, glassware, boxes, etc.).
• Read and write to facilitate communication; possess finger and hand dexterity for small tools and equipment.

Equal Opportunity Statement

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!