Assistant Manager

Hand & Stone - 5000 US Hwy 17 - Fleming Island, FL; Alaska; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading spa franchise is looking for an Assistant Spa Manager to drive operations and enhance customer experiences. Candidates should be passionate about wellness and possess strong leadership and sales skills. The role requires managing front desk activities and ensuring high customer satisfaction while balancing various administrative duties.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Growth-focused leadership experience.
• Strong customer service and sales background.
• Ability to manage multiple tasks effectively.

Responsibilities

• Manage front desk and train sales associates.
• Lead client interactions and provide personalized sales solutions.
• Handle administrative tasks including scheduling and payroll.

Skills

Sales

Leadership

Customer Service

Multi-Tasking

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand and Stone Massage and Facial Spa is currently seeking a sales-focused Assistant Spa Manager to help us drive our spa operations. The position is ideal for individuals passionate about client interactions, eager to learn about the wellness industry, and interested in expanding their sales experience.

Ideal candidates demonstrate:

• Growth-Focused Leadership: Managing the front desk, training sales associates, and collaborating with spa managers to foster a client and team-oriented culture.
• Member Conversion and Customer Service: Leading by example, connecting with clients to offer personalized sales solutions, and coaching the sales team.
• Promotion of Health and Wellness: Understanding or eager to learn about the benefits of massages and facials, and educating members and guests on services, products, and memberships.
• Multi-Tasking Skills: Handling administrative tasks such as payroll, scheduling, inventory management, and sales reporting.
• Results-Driven Attitude: Recognizing the impact of actions and adjusting strategies accordingly, with availability during evenings and weekends.

  I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, which is a separate entity from Hand and Stone Franchise Corp. and its affiliates. The franchisee is responsible for all employment decisions, including hiring, benefits, and daily operations. Hand and Stone Franchise Corp. does not manage applications or employment decisions.