Assistant Maintenance Supervisor - Hanover Buffalo Bayou

Hanover Company SRL; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Quarterly bonuses

Uniform allowance

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Hanover Company is seeking an experienced Assistant Maintenance Supervisor for Hanover Buffalo Bayou, a luxury high-rise community in Houston, Texas. The role covers quality maintenance, preventative programs, and timely responses to maintenance requests at a premier Autry Park location with resort-style amenities.

The ideal candidate will demonstrate a strong maintenance background including HVAC, plumbing, electrical and pool equipment, with a willingness to oversee on-site operations,

Qualifications

• Must be able to lift 75 pounds.
• Must own personal set of tools.
• Knowledge of general maintenance incl HVAC, plumbing, appliances, electrical and pool equipment.

Responsibilities

• Perform quality maintenance in a timely manner.
• Assist in overseeing property operations and make readies as needed.
• Complete service requests and inspections promptly.
• Follow safety programs and maintain documentation.
• Handle on-call communications and respond professionally.
• Represent the property and Hanover in a professional manner.
• Coordinate with supervisory team to improve property operations.

Skills

Lifting 75 pounds

Own personal tools

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Pool equipment knowledge

Job description

Hanover Company is looking for an experienced Assistant Maintenance Supervisor at Hanover Buffalo Bayou, a luxury high-rise apartment community in Houston, Texas. This property offers luxury living in Houston’s sought-after Autry Park neighborhood, with convenient access to Buffalo Bayou Park, dining, shopping, and entertainment. Residents enjoy resort-style amenities including an elevated pool deck, social and coworking lounges, concierge services, and pet-friendly spaces, while one- to three-bedroom residences feature gourmet kitchens, spa-inspired bathrooms, floor-to-ceiling windows, and sophisticated finishes throughout.

The Assistant Maintenance Supervisor will perform quality maintenance in a timely manner, perform periodic preventative maintenance programs and satisfy all reasonable maintenance requests. General duties include, but are not limited to the following:

• Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness in routine property walks, including but not limited to the Tour Route, trash/dumpster/compactor areas, pool and fountain areas, landscaping, sidewalks, driveways and parking areas, and building exterior. Document any liabilities or issues in the property management software using Inspections.


• Routinely complete required logs using property management software inspections. Complete required weekly and monthly reporting to ensure compliance and standard are met according to Quality Assurance policies.


• Assist the Maintenance Supervisor in overseeing the property operations, including the completion of basic make readies and in-house duties on site as needed, including but not limited to sheetrock repairs, patches, touch up and full paints in apartments and offices, building exteriors and fencing painting repairs, shampooing carpets and common areas, and other maintenance tasks as needed.


• Complete service requests, make readies, and inspections in a timely manner.


• Follow all safety programs implemented by Hanover and local/state policy.


• Carry and answer all communications on Hanover-issued mobile device when “on-call.”


• Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.


• Take notice of and immediately report any liability problems or concerns on property.


• Carry and answer all communications on Hanover-issued mobile device when “on-call.”


• Represent property and Hanover professionally through dress and behavior. Respond to emails timely and professionally to ensure you are Making Life Easy ™ for all you come into contact with, whether customers or other Hanover Team Members.


• Participate monthly in the 10 Ways to Play Like a Champion Awards Program.


• Review and respond accordingly to any inquiries from the Global Service and Support Team to improve overall property operations.


• Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.

Required Skills and Abilities

• Must be able to lift 75 pounds. Lifting belt required.


• Must own personal set of tools.


• Knowledge of general maintenance as well as comfort repairing HVAC, plumbing, appliances, electrical, and pool equipment required.

Hanover offers competitive salaries, quarterly bonuses, upward mobility, a uniform allowance, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, 401(k) with company match, and flexible spending accounts.