Assistant Maintenance - Arbor Creek

Shelby American, Inc.; Lewisville (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as an Assistant Maintenance/HVAC Certified Technician where you will play a vital role in ensuring the community's safety and operational standards. This position involves a variety of maintenance tasks, including HVAC, plumbing, and electrical repairs, while providing excellent customer service. You will be responsible for maintaining the property’s appearance and comfort, responding to resident requests, and performing preventive maintenance. This is a fantastic opportunity to grow your skills in a supportive environment while making a positive impact in the community. If you have a passion for maintenance and customer service, this role is perfect for you.

Qualifications

• 1 year experience in on-site apartment or hospitality maintenance preferred.
• EPA Type II or Universal certification preferred.

Responsibilities

• Maintain property in an attractive and comfortable condition.
• Respond to resident maintenance requests and perform repairs.
• Perform preventive maintenance on equipment and apartments.

Skills

HVAC maintenance

Plumbing

Electrical repair

Customer service

Bilingual (English and Spanish)

General maintenance

Education

High School diploma

Tools

Propane torch

Steam clean/shampoo machine

Key machine

Sewer machine

Leak detector

Volt meter

Manifold gauges

Welding torches

Hand tools

Job description

Description

Job Details:

The Assistant Maintenance/HVAC Certified Technician is to assist in ensuring that the community meets safety, appearance, and operational standards established by the organization by servicing maintenance requests, completing residential requests for maintenance, and providing excellent customer service. As a team member, performance must align with the Company’s vision, service quality, and strategic initiatives in order to accomplish the operational objectives.

Key Responsibilities:

• Responsible for helping to maintain the entire property in an attractive, comfortable condition.
• Assists in all types of maintenance, when necessary and as requested.
• Assists in completing the turnovers/make-readies of vacant units, as requested.
• On-call in accordance with scheduling to handle maintenance emergencies from residents and property emergencies.
• Assists with resident functions, as requested.
• Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
• Services general plumbing and basic electrical needs of the property to include replacing/fixing toilets, light switches, garbage disposals, ceiling fans, etc.
• Rekey locks, as requested.
• Make regular inspections of the grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment, as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
• Repair/replace appliances, plumbing systems, air conditioning/heating/electrical systems, and any apartment material/maintenance requests within the scope of management responsibility.
• Perform preventive maintenance on equipment and apartments.
• Request supply replacement and assist in stocking inventory.
• Performs pool and spa maintenance, as directed.
• Follows company procedures regarding safety and emergencies.
• Attend employee meetings and training seminars, as requested.
• Wears company uniform and badge during work hours.
• Provide superior customer service to internal and external customers.
• Responsible for reporting all property hazards, deficiencies, and/or risk management safety issues immediately to Supervisor or Property Manager.
• Attend and participate in training programs as required.
• Proper compliance with all OSHA regulations.
• Secure storage/pool areas, check timers, and listen for electrical shorts and malfunctioning motors.
• Assist with hazardous weather problems, fires, floods, freezes, etc.

Requirements

Experience and Education Requirements:

• High School diploma preferred.
• Prefer 1 year experience in on-site apartment or hospitality maintenance.
• Experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance a plus.
• EPA Type II or Universal certification preferred.
• Will be regularly called upon to work overtime and service calls after hours schedules.
• Flexibility to work on weekends and accommodate varied schedules.
• Must have a valid state-issued driver’s license.
• Bilingual (English and Spanish) a plus.
• The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. The ability to exert muscle force to lift, transport, and push a vacuum cleaner or mop.
• Occasionally lifting items weighing up to 50 lbs. Requires normal range of hearing and eyesight.
• Knowledge of OSHA laws and regulations.
• Present self in a neat, clean, and professional manner at all times throughout the workday and/or whenever present at the community.
• Familiarity with fair housing laws and regulations.

Specific Equipment that may be required to operate:

• Propane torch (Plumbing)
• Steam clean/shampoo machine
• Key machine
• Sewer machine
• Sink machine
• Leak detector
• Ampro meter
• Volt meter
• Manifold gauges
• Charging cylinders
• Boilers
• Spray paint rig
• Air conditioners
• Appliances
• Water heaters
• Welding torches (A/C)
• Hand tools