Assistant Location Manager

First Student; White Bear Lake (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Career growth

Positive environment

Early wage access

Rewards program

Job summary

First Student, Inc. is seeking an Assistant Transportation Manager to support the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety concerns.

The role emphasizes on-time route coverage, driver engagement, and issue resolution across a large North American operation. Ideal candidates possess 3–5 years in transportation, 2–3 years in supervision, and strong MS Office skills.

Qualifications

• 3–5 years of transportation experience.
• 2–3 years in a supervisory role.
• Proficient with Word, Excel, Outlook.
• Ability to prioritize and manage time effectively.

Responsibilities

• Ensure home-to-school routes are covered on time.
• Interface with drivers on concerns and performance.
• Investigate client complaints and coordinate resolutions.
• Achieve on-time performance goals.
• Monitor driver safety and IP contacts with drivers.
• Assist Contractual Manager with review of union grievances.
• Ensure dispatch assigns spare drivers and buses for on-time coverage.
• Audit athletic trip invoices based on company guidelines.

Skills

Transportation experience

Supervisory experience

MS Word/Excel/Outlook

Safety and compliance mindset

Education

High school diploma or equivalent

Job description

First Student is Now Hiring Assistant Transportation Manager!

At First Student, our Assistant Transportation Managers are a constant reflection of our company's commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.

At First Student, we are proud to offer:

• Annual Salary: $70,000 - $80,000 + Bonus
• Full benefits including medical, dental, vision, & 401(k)
• Paid holidays and PTO
• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Access to earned wages before payday through Chime® MyPay at Work™*
• Salt® Rewards Program for employee savings and rewards

Assistant Transportation Manager Responsibilities:

• Ensures home to school routes are covered in a timely and efficient manner
• Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Assistant Transportation Manager Experience and Skills Required:

• High school diploma or equivalent
• 3-5 years experience in transportation
• 2-3 years supervisory experience
• Computer literacy skills with Microsoft Word, Excel, and Outlook
• Familiar with basic vehicle mechanic processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Work extended hours regularly, including weekends
• Possess working vehicle to travel within service area as needed

First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.