Assistant Laundry Manager

Four Seasons Hotels Limited; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Four Seasons Hotel New York seeks an Assistant Laundry Manager to supervise the housekeeping and laundry department. Responsibilities include training staff, inspecting laundered items for quality, and ensuring departmental standards are met. This full-time role offers a competitive salary and comprehensive benefits in a landmark NYC hotel.

Benefits

Competitive salary and comprehensive benefits package

Complimentary accommodation at other Four Seasons Hotels

Paid holidays, vacation, and sick days

Qualifications

• Previous Laundry experience in a similar environment.

Responsibilities

• Supervise the Valet & Laundry Attendants.
• Inspect all guest laundered items and employees' uniforms.
• Guide and train Valet & Laundry Attendants.

Skills

Good oral and written English communication skills

Education

College education preferred or equivalent experience

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on "Billionaires' Row" at the city's most prestigious address between Park Avenue and Madison Avenue, you're just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan's exhilarating whirlwind.

About the role :

Four Seasons Hotel New York is looking for an Assistant Laundry Manager to assist the housekeeping and laundry department with services and supervision of all guests dry cleaning, laundry and pressing and ensuring that all guest laundered items and employees' uniform meet the highest standard as set by Four Seasons Hotels.

What you will do :

• Check with Housekeeping management team for the list of names of VIP and other guests and inform Valet Attendants of the same. Instruct the Valet Attendants to greet as many guests as possible using their names.
• Supervise the Valet & Laundry Attendants as well as Seamstress and Linen Porter that have been assigned to the assigned work areas.
• Inspect all guest laundered items and employees' uniform the standard of cleanliness, missing buttons and any other repairs required. Report any problems to the Valet Attendants and Seamstress.
• Inspect all VIP and Special Attention laundered items very carefully, ensuring that all special requests have been completed.
• Guide and train Valet & Laundry Attendants as well as Linen Porter and Seamstress under the direction of the Housekeeping Management team.
• Update Training manuals with new procedures and seek approval from the Housekeeping Management team.

What you bring :

• Previous Laundry experience in a similar environment
• College education preferred or equivalent experience
• Good oral and written English communication skills

What we offer :

• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

This role is a full time, on-site role.

Compensation :

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated_files / employers / poster_screen_reader_optimized.pdf