Assistant Laboratory Manager

Cayuga Health System; Town of Davenport (NY); On-site; USD 95,000 - 123,000; Full time

Job summary

Cayuga Medical Center is seeking a Laboratory Operations Manager to oversee daily lab operations, ensuring efficient workflows and adherence to quality standards. The role leads staff supervision, performance development, and regulatory compliance across multiple sites.

You will collaborate with the Regional Laboratory Manager to implement policies, monitor QA metrics, and drive improvements while coordinating staffing and budgets to ensure reliable, timely lab services.

Qualifications

• Bachelor's degree in Medical Laboratory Science or Clinical Laboratory Science required.

Responsibilities

• Oversees daily laboratory operations at the assigned site, ensuring workflow efficiency and adherence to quality standards.
• Supervises, coaches, and supports laboratory staff, including scheduling, performance management, and development.
• Ensures regulatory and accreditation compliance (CLIA, CAP, OSHA, state regs), participates in inspections and corrective actions.
• Collaborates with Regional Laboratory Manager to implement policies and system-wide initiatives.
• Monitors quality assurance indicators, investigates variances, drives continuous improvement.
• Coordinates staffing resources to maintain coverage across shifts.
• Acts as liaison for providers and staff to resolve issues and improve service delivery.
• Supports financial stewardship by managing supply utilization and budget adherence.

Skills

Leadership

Regulatory compliance

Quality improvement

Communication skills

Education

Bachelor's degree in Medical Laboratory Science / Clinical Laboratory Science

MLS/MT certification (ASCP) or equivalent

Job description

About Arnot HealthArnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.Learn more at www.arnothealth.org .Job Functions* Oversees daily laboratory operations at the assigned site, ensuring workflow efficiency, turnaround times, and adherence to quality standards while maintaining alignment with regional and organizational goals.* Supervises, coaches, and supports laboratory staff, including scheduling, performance management, and professional development to ensure a competent and engaged workforce.* Ensures compliance with all regulatory and accreditation requirements (e.g., CLIA, CAP, OSHA, state regulations), actively participating in inspections, audits, and corrective action plans.* Collaborates with the Regional Laboratory Manager to implement policies, procedures, and system-wide initiatives while addressing site-specific operational needs.* Monitors quality assurance indicators, investigates variances, and drives continuous improvement initiatives to enhance accuracy, safety, and efficiency.* Coordinates staffing resources and workload distribution to maintain appropriate coverage and operational continuity across shifts.* Serves as a key point of contact for providers, nursing staff, and other stakeholders to resolve issues, improve service delivery, and ensure customer satisfaction.* Supports financial stewardship by managing supply utilization, assisting with budget adherence, and identifying cost-saving opportunities.* Promotes a culture of safety, accountability, and teamwork, ensuring adherence to infection control and workplace safety standards.*Performs additional duties as assigned to support laboratory operations and organizational priorities.Important Note: (*) indicates an essential function of the job as defined by the Americans with Disabilities Act (ADA). Essential functions are the core duties that are fundamental to the position and must be performed, with or without reasonable accommodation.Success FactorsYou lead with accountability and adaptability - successfully balancing organizational priorities with the unique needs of a site-based operation.You communicate clearly and collaborate effectively- building strong relationships with staff, leadership, and clinical partners.You bring operational excellence to life-driving efficiency, quality, and compliance while maintaining a patient-centered mindset.You develop people and teams - coaching, mentoring, and fostering engagement to build a high-performing laboratory workforce.You proactively identify opportunities for improvement - using data and insights to enhance workflows, quality outcomes, and staff experience.You remain composed in fast-paced environments - prioritizing effectively and making sound decisions under pressure.Education / Experience QualificationsRequired:Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field with 3-5 years of progressive laboratory experience, including supervisory or lead experience ; orEquivalent Experience: 7+ years of laboratory experience with demonstrated leadership responsibility.Certification as a Medical Laboratory Scientist (MLS/MT) or equivalent (ASCP or recognized certifying body).Preferred:Prior experience in a multi-site or health system laboratory environment.Previous experience supporting regulatory inspections (CLIA, CAP, Joint Commission).Leadership or management training/certification.Physical RequirementsAbility to stand, walk, and move throughout the laboratory for extended periods.Ability to lift and move up to 25 pounds occasionally.Must be able to work in a laboratory environment with potential exposure to biological materials, chemicals, and temperature variations, with appropriate PPE.Must be able to operate laboratory equipment and computer systems, with or without reasonable accommodation.Pay Range Disclosure:Standard Rate of $94,545 to $122,909 per hour plus benefitsCentralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at [e-mail] .