Assistant Laboratory Manager

IDEXX Laboratories, Inc; Portland (OR); On-site; USD 80,000 - 110,000; Full time

Job summary

IDEXX Laboratories, Inc, based in Portland, OR, is seeking a Laboratory Operations Supervisor who will split duties as a supervisor and individual contributor in a fast-paced, high-volume veterinary diagnostics lab. The role requires leading technicians, coordinating workflows, and ensuring timely test processing with accurate results.

The position is on-site, full-time, with a consistent night shift (4am–12:30pm) and responsibilities for coaching, development, and cost management in a dynamic

Qualifications

• Supervise 5+ employees in a fast-paced, high-volume setting.

Responsibilities

• Oversee Laboratory Technicians across clinical departments.
• Organize staff schedules, coordinate workflow, and monitor costs and metrics.
• Run lab tests on blood, urine, fecal, and biopsy samples per SOPs and release results.
• Troubleshoot diagnostic analyzers and workflow issues daily.

Skills

People leadership

Laboratory operations

High-volume environment

Coaching & development

Night-shift flexibility

Tools

Microscopes

Clinical diagnostic analyzers

Automated analyzers

Job description

In this Role:

• In this role you will serve as both a Laboratory Supervisor (60%) and Individual Contributor (40%).
• As a Lab Supervisor, you will be responsible for overseeing Laboratory Technicians performing work in a variety of clinical departments.
• You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential.
• You will organize staff schedules, coordinate workflow, and oversee costs and metrics.
• You will problem-solve every day, from trouble‑shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges.
• You will be a business leader and a people leader for the lab and the line of business.
• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day.
• As an individual contributor, you will be using automated analyzers, microscopes, and other laboratory diagnostic tools to perform analyses and tests. that diagnose animal illnesses, injuries, and diseases in support of veterinarian animal treatment.
• You will be performing diagnostic tests on blood, urine, fecal, or pet biopsy samples that we receive in our lab by the thousands, every day.
• You will be responsible for setting up and running lab tests and reading and releasing results according to SOPs (Standard Operating Procedures).
• You can explore more about our different clinical departments here: https://careers.idexx.com/us/en/referencelaboratories

What You Will Need to Succeed:

• You’ve directly supervised 5+ employees in a fast-paced and/or high-volume work environment.
• Ideally, you have knowledge of human clinical or veterinary testing and procedures, but operations leadership experience from any industry required.
• Ideally, you will have experience working in a laboratory. Experience setting up, running, reading lab tests, and operating laboratory equipment (microscopes and/or clinical diagnostic analyzers) would be a plus.
• You thrive in a fast-paced, high-volume, innovative work environment.
• You are passionate about people leadership.
• You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals.
• You can work a full-time schedule that may vary slightly based on business needs.
• You are able to meet the physical requirements that go with working in a lab: standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability - close, color, depth perception, and ability to adjust focus.
• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

Schedule:

• This is a full time (40 hour/week), night-shift position with scheduled shifts Monday - Friday 4am-12:30pm
• The shifts and hours may vary depending on business needs
• Reliable and dependable attendance is an essential function of the position
• Adherence to attendance-related policies and expectations is critical to this position

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you'll find it here.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

In this Laboratory Operations Supervisor role, you will work on site in our ___ lab.