Assistant, Laboratory

AHMC HealthCare; Whittier (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

AHMC HealthCare in California is seeking a Hospital Phlebotomy Technician to collect blood samples from patients of all ages and support basic lab processing in a fast paced environment. You will handle computer data entry, specimen labeling and coordination with the clinical team.

Responsibilities include operating a centrifuge, preparing samples for reference lab sendouts, and maintaining courteous communication with patients, staff and physicians.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years acute hospital phlebotomy experience.
• CPR and Phlebotomy certification/registration required.

Responsibilities

• Collect blood samples from patients of all ages.
• Perform front and back office procedures, processing specimens and data entry.
• Operate centrifuge and prepare samples for reference lab shipments.
• Communicate courteously with patients, staff and clinicians.
• Maintain records, inventory and clerical tasks accurately.

Skills

Communication

Phlebotomy

Teamwork

Education

High School Diploma

Job description

Collect blood samples from all age groups including neonates. Responsible for front and back office procedures, computer entry, collect blood samples, do basic lab test processing, set-up Microbiology cultures. Be able to organize workload to work effectively in a fast paced setting and prioritize duties for routine and stat testing.

Performs Computer Related Test Request And Processing Functions

• Processes order entry accurately and efficiently. Checks with references as needed.
• All programs are in correct sequence, timely and run to completion.
• Processes LIS billing in a timely manner.

Collects blood specimens by venous and capillary puncture

• Proper adequate, specimen collected.
• Patients satisfied with performance and courtesy.

Assists With Technical Functions

• Demonstrates ability to operate centrifuge. Pours off appropriate samples for reference lab send-out. Ability to verify specimen requirement with references as needed.
• Completes assigned tasks satisfactorily and in a timely manner.

Communicates with patients, employees, doctors etc.

• Communications are courteous, timely and effective.

Performs Clerical Functions

• Clerical functions are completed accurately and in a timely manner.
• Inventory control - monitor and orders supplies in a timely manner.
• Files manual reports in a correct and timely manner.

Professional Conduct

• Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management.
• Follows established hospital and department policies.
• No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation.
• Demonstrates the philosophy of team concept.
• Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity.
• Communicates well with supervisor reporting problems with equipment, supplies, or procedures. Requests assistance as appropriate.
• Maintains confidentiality as related to job responsibilities.
• Exhibits willingness to resolve problems as they arise.
• Consistently projects positive professional image through appearance and behavior.
• Attends 75% of staff meetings or reads and initials minutes.
• Completes assigned work within shift.

Guest/Interdepartmental Relations

• As observed by representatives of management, all interactions are conducted in a professional manner.
• Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations.
• Consistently exhibits appropriate phone protocol (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints).
• Consistently displays cheerful and positive attitude.

Professional Growth and Development

• Completes annual safety updates within established time frames.
• Completes general and departmental orientation within established time frames.
• Attends 80% of in-service programs.
• Maintains licensure/certification as appropriate.

Performance Improvement

• Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other "customers". Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement. Develops innovative solutions to departmental problems. Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Measures progress against quality goals.
• Minimum Education High School Graduate
• Minimum Experience 2 Years Acute Hospital Experience
• Required Certification/Registration CPR, Phlebotomy