Assistant I, ACCelerator Operations (Hourly)

Austin Community College; Austin (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Austin Community College seeks an Assistant I for ACCelerator Operations, providing clerical and administrative support. This part-time role involves customer interaction and office management tasks, prioritizing student success and collaboration. Applicants should have a background in customer service and effective communication skills.

Qualifications

• Two or more years of work-related experience in customer service.
• Spanish speaking bilingual preferred.

Responsibilities

• Performs office duties including word processing, data entry, and maintaining files.
• Answers the telephone and responds to inquiries in person or on the phone.
• Completes routine procedures including organizing resources and providing student assistance.

Skills

Customer service techniques

Interpersonal skills

Organizational skills

Communication skills

Job description

Assistant I, ACCelerator Operations (Hourly)

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Assistant I, ACCelerator Operations (Hourly)

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Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC
  
  

Job Posting Title

Assistant I, ACCelerator Operations (Hourly)

Job Description Summary

Provides clerical and administrative support to a departmental office or program.

Job Description

Description of Duties and Tasks

• Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.
• Gathers, compiles, and enters data, producing routine reports and documents.
• Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
• Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
• May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
• Maintains tracking systems and logs.
• Operates office equipment such as copiers and fax machines.
  
  

Additional Job Specific Duties

• Completes routine procedures and daily functions including ACCelerator checking-in, checking-out, organizing instructional resources, and opening/closing the ACCelerator facilities.
• Monitors and troubleshoots problems with copiers, printers, and the ID system.
• Inventories and maintains supplies. Picks up, sorts, and delivers mail.
• Supports the services and departments of the ACCelerator.
• Provides proactive student assistance.
• Participates in special projects as needed.
  
  

Knowledge

• Office procedures and practices.
• Customer service techniques.
  
  

Skills

• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Maintaining an established work schedule.
• Effectively using interpersonal and communication skills.
• Effectively using organizational and planning skills.
• Entering data, maintaining files, and performing other clerical duties.
• Effective customer-orientation when working with a diverse population.
  
  

Technology Skills

• Demonstrated proficiency using computer applications, online resources, and other technologies for the classroom.
• Demonstrated proficiency using an online learning management system such as Blackboard to develop and build course content and perform administrative duties (posting office hours, syllabi, etc.)
  
  

Hours

• 19 hours/week as assigned; Must have day, evening, and weekend availability
  
  

Preferred Work Experience

• Two or more years of work-related experience in customer service.
• Spanish speaking bilingual preferred.
  
  

Physical Requirements

• Work is routinely performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.
  
  

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
  
  

Pay Rate

$23.00/hour

Number Of Openings

2

Job Posting Close Date

June 24, 2025

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

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