Assistant, Human Resources Support

Davis Polk & Wardwell LLP; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

A leading law firm in New York is seeking an administrative assistant to provide support to the Human Resources Department. Key responsibilities include processing employment verifications, managing inquiries, and maintaining HR intranet content. Ideal candidates should possess strong organizational skills, attention to detail, and a Bachelor's degree. This role offers a competitive salary range of $65,000 - $70,000.

Qualifications

• Ability to manage a varied workload and meet deadlines.
• Must ensure confidentiality of all employee documentation and data.
• Must have a growth mindset and be interested in professional development.

Responsibilities

• Provide support to the HR Department including processing employment verification requests.
• Answer HR hotline calls and ensure timely handling of inquiries.
• Conduct research and prepare visuals as requested.

Skills

Organized

Detail-oriented

Exceptional customer service skills

Excellent communication skills

Collaborative

Education

Bachelor's Degree

Tools

MS Suite

Workday

Job description

Overview

This assistant role provides administrative, technical and organizational support to the Human Resources Department.

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

• Provide general administrative, technical and organizational support to the Human Resources Department which includes the Chief, Directors and Managers.
• Process and track employment verification requests.
• Monitor the ticketing queue and ensure timely handling of requests. Escalate or assign requests to the appropriate teams/individual(s) based on guidelines.
• Answer HR hotline calls in a professional manner; take accurate and complete messages; direct inquiries or follow up, as necessary.
• Greet and direct guests who visit the HR suite.
• Review department correspondence and distribute according to guidelines.
• Update and maintain content of HR Support wiki.
• Coordinate gift card ordering, processing and tracking.
• Assist with temporary housing logistics in connection with lawyer relocations.
• Assist with updating and maintaining the HR intranet pages.
• Prepare expense reports and process invoices, as necessary.
• Run reports and schedule meetings.
• Conduct periodic audits.
• Create, format, draft and edit documents, and copy and scan documents, as needed.
• Conduct research and analyze data, as requested, and prepare charts, graphs, and other visuals.
• Handle HR filing, manage and inventory personnel files.
• Ensure all office equipment in the HR suite is operational and report issues/problems, as necessary.
• Order office supplies for the department, as requested, and keep common areas appropriately stocked and tidy.
• Perform other duties and responsibilities as requested for successful operation of the department.
• Assist with basic Workday tasks.
• Assist with ad hoc and seasonal projects.

Qualifications / Position Requirements

• Ability to manage a varied workload, prioritize tasks and projects, and meet deadlines.
• Must be professional, punctual, reliable, organized and detail oriented.
• Proficient in MS Suite applications and other applications, as needed.
• Must have exceptional telephone etiquette and customer service skills.
• Excellent written and verbal communication skills, and excellent interpersonal skills.
• Must ensure confidentiality of all employee documentation, data and information.
• Must have a growth mindset: interested in deepening job knowledge and developing professional skillset.
• Must be flexible in daily schedule to accommodate unexpected situations or needs.
• Must be able to work collaboratively with all employees, and demonstrate a strong work ethic, teamwork and a positive attitude.
• Must actively pursue improvements to workflow, procedures and the department.
• Ability to operate office equipment.

Education and/or Experience

• Bachelor's Degree and/or minimum of 3 years' experience preferred.
• Experience with Workday preferred.

Compensation

The expected base salary for this position ranges from $65,000 - $70,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.