Assistant Housing Manager

HACLA; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Plan

Pension Plan

Paid Time Off

Job summary

Housing Authority of the City of Los Angeles (HACLA) is seeking an Assistant Housing Manager to oversee housing programs, supervise staff, and ensure compliance with HQS and related regulations. The role involves reviewing documents, resolving complex eligibility issues, coordinating with HUD and other agencies, and reporting on performance and budgets.

Qualifications include a Bachelor's or Associate’s degree in Public Administration or Business and several years of relevant experience, with

Qualifications

• Bachelor's or Associate’s degree required in Public Administration, Business, or related field.
• Three years of verifiable experience in housing programs, inspections, or related services.
• Experience supervising staff and managing program compliance.

Responsibilities

• Supervises staff and trains subordinates.
• Monitors staffing, caseloads, and operational needs.
• Audits and approves unit work to ensure HQS compliance.
• Prepares production and management reports.
• Interprets program documents and regulatory guidelines.
• Resolves complex eligibility, portability, and housing issues.
• Coordinates with HUD and other agencies to prevent fraud.
• Represents manager in absence and during meetings.
• Provides support to legal in eviction and hearings.

Education

Bachelor's Degree in Public Administration / Business

Associate’s Degree in Public Administration / Business

Job description

Special Note: The posted salary is the full salary range of the position. The anticipated salary upon hire for new employees in the position will typically start at step one of the eight step salary range unless there are special exceptions in accordance with the Housing Authority Personnel Rules.

Please note that only the first 250 candidates to submit their applications will be considered for review for the Assistant Housing Manager recruitment. We encourage all interested applicants to apply promptly to ensure consideration.

Characteristics of the Class: Under general direction, exercises discretion and independent judgment in the management of Housing Authority’s programs to ensure program compliance. Supports the Housing Authority's efforts to provide assisted housing by: providing supervision, advanced technical assistance and training; insuring program compliance; conducting control of production and preparing reports as required; and acting as a department representative in Manager’s absence, or when responding to tenant, owner, or other complaints.

• Supervises, develops and trains subordinate or unit personnel.
• Monitors the assigned worksite/unit, staffing levels and caseload assignments to ensure appropriate coverage and makes recommendations to Manager regarding operational needs.
• Audits and approves unit's work product to assure quality compliance standards are met.
• Prepares production quality and other management reports.
• Reviews, analyzes, and interprets program related documents and information, including applications, contracts, rental agreements, leases, inspection reports, laws, regulations, and other legal or operational documents.
• Resolves the more difficult and complex problems and complaints regarding, eligibility, portability, habitability, and other functions related to assisting residents, Section Eight clients, owners, Housing Authority Employees, and other agencies.
• Monitors program compliance and assists outside agencies (including but not limited to HUD, law enforcement, and public prosecutors) in support of efforts to minimize fraud and program abuses.
• Reviews recommendations for code violations and other corrective actions related to Housing Quality Standards (HQS). Monitors reports to ensure all necessary repairs sited by inspections staff are resolved timely (limited to AHMs who supervise inspection staff).
• Provides support to managers by making staffing recommendations, conducting performance evaluations, updating budgets, and responding to subordinates\' requests regarding time off.
• May represent the Manager in the Manager’s absence, including but not limited to meetings with the public and other agencies.
• Provide support to the legal department with regard to evictions, formal and informal hearings, and other legal processes, and represent the Housing Authority in such matters.
• Prepares various written correspondence to owners, residents and other agencies, and conducts home visits as needed.
• Provides training to Authority Personnel and partnering agencies as appropriate.
• Performs other related duties as assigned.

Minimum Requirements

Bachelor's Degree from an accredited college or university in Public Administration, Business, or a related field AND three (3) years of verifiable experience in either of the following two (2) areas: (1) providing services to low income, elderly, or handicapped/ disabled persons in public programs related to low-income housing, employment, financial assistance or closely related services; (2) property inspection utilizing the City of Los Angeles Building and Safety Codes, the HUD Housing Quality Standards guidelines or responsible experience in a directly related building trade;

- OR -

Associate’s Degree in Public Administration, Business, or a related field AND five (5) years of verifiable experience in either of the following two (2) areas: (1) providing services to low income, elderly, or handicapped/ disabled persons in public programs related to low-income housing, employment, financial assistance or closely related services; (2) property inspection utilizing the City of Los Angeles Building and Safety Codes, the HUD Housing Quality Standards guidelines or responsible experience in a directly related building trade.

Desired Qualifications

Special consideration will be provided to candidates with two or more years of supervisory experience or other leadership responsibilities (e.g. supervisory job experience, community leadership, or agency leadership roles.)

Special Requirements: Must possess a valid California Class "C" Driver\'s License.

EXAMINATION

Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the MOST QUALIFIED APPLICANTS will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rate of 80% or higher to be placed on the "Certified List". Generation of a Certified List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 6 consecutive calendar months.

THE EXAMINATION FOR THIS POSITION WILL OCCUR ON MONDAY, November 16, 2026.

If you are invited to the examination process, you will receive an email from a HR Recruiter NO LATER THAN MONDAY, November 9, 2026. This will be your only notice. There will be no changes to the date(s) of the examination.

REFERRAL PROCESS

Only applicants who have been placed on the certified eligibility list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best-qualified applicant(s) may be selected.

SELECTION PROCEDURE

Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

Hiring Information

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at STEP 1 of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.

Disability Accommodation

Testing Accommodations: If you require an testing accommodation due to a physical, mental or learning disability, please call [phone] or email [e-mail] no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

We are an Equal Opportunity/Affirmative Action Employer.

As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.

Required

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:

http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf

Please call NeoGov Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process.

HACLA Benefits

• Short-Term Disability/Long-Term Disability/Mandatory Life
• Pension Plan
• General Leave/Holidays/PTO
• Additional Optional Benefits
• Temporary Casual/Per-Diem employee are eligible to enroll/receive the following benefits:

Note: Temporary casual/per-diem employees are able to work up to 40 hours per week as necessary.

• Medical/Dental/Vision Plan
• HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
• $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
• Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
• HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan
• HACLA retirement plan is the Public Employees\' Retirement System (PERS). Vesting is five (5) years.
• For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
• For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
• CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
• Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
• Newly Hired Annual Accruals:
• At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
• Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
• Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
• Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
• Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
• American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
• 14 Observed Holidays:
• New Year\'s Eve; New Years Day; Martin Luther King Jr’s Birthday; President\'s Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran\u2019s Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
• 12 Floating Holiday hours annually
• Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.
• Pre-Tax Deferred Compensation 457 Plan
• Group term life insurance
• Flexible Spending Account Options
• Tuition Reimbursement Program
• Employee Assistance Program
• Flexible Work Schedules
• Partial Telework Program
• Kaiser Medical Insurance - 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
• Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.
• Eligible casual employees may enter as Classic or PEPRA members if qualifying requirements are met.
• Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).
• Availability of benefits are dependent upon employment eligibility status with HACLA

What is your highest level of education?

• High School Diploma or Equivalent
• Some College
• Technical School
• 2-Year College Degree
• Bachelor's Degree
• Master's Degree
• Doctorate

02

How many years of verifiable experience in either of the following two (2) areas do you have? (1) providing services to low income, elderly, or handicapped/ disabled persons in public programs related to low-income housing, employment, financial assistance or closely related services(2) property inspection utilizing the City of Los Angeles Building and Safety Codes, the HUD Housing Quality Standards guidelines or responsible experience in a directly related building trade?

• No Experience
• 1- 2 Years
• 3- 5 years
• 5 or more years

03

Are you a current permanent HACLA employee?

• No
• Yes
• Required Question