Assistant Housekeeping Supervisor

Kansas City Live!; Kansas City (MO); On-site; USD 34,385,000 - 51,577,000; Full time

Job summary

The Cordish Companies in Kansas City is seeking a housekeeping professional to maintain high standards of cleanliness throughout the property and its public areas.

The role requires cleaning floors, restrooms, and common areas, with attention to safety and guest satisfaction. Occasional after-hours work and involvement in training and coordination with other teams are expected.

Qualifications

• Ability to communicate effectively in writing and verbally.
• Ability to multi-task and prioritize.
• Ability to stay organized in a changing environment.
• Demonstrates initiative, responsibility and flexibility.

Responsibilities

• Interact with guests and employees to ensure positive interactions.
• Clean all floors, windows, walls, stairs and elevators; vacuum floors.
• Clean, disinfect and restock restrooms; mop floors.
• Remove trash; manage waste disposal.
• Maintain safety and security of guests and employees.
• Contain, clean up and dispose of biohazards.
• Complete required trainings; occasional after-hours work.
• Assist in hiring, training and orientating new associates.
• Coordinate outside services and communicate with staff and departments.
• Maintain housekeeping standards and protect company assets.

Skills

Communication

Multi-tasking

Organization

Initiative

Education

High school diploma or equivalent

Job description

The Cordish Companies’ origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located.The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies’ Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 50 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members.

The employee in this position is responsible for providing superior service to both internal and external guests. Maintain high standard of cleanliness in accordance with the procedures and policies set forth by the company.

Essential Duties & Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Interact with all guests and employees to positively affect interactions with guests and employees and demonstrate resiliency to deal with difficult guests in all types of business conditions.
• Work effectively and courteously with fellow employees.
• Responsible for cleaning all floors, windows, walls, stairs, and elevators.
• Responsible for vacuuming all floors.
• Cleaning, disinfecting, and restocking all restrooms.
• Mopping floors around the bars, restrooms, and entrance.
• Responsible for removing all trash and debris from floors, and trash cans. Trash and debris are to be deposited in the compactor and cardboard in designated dumpsters.
• Ensure the safety and security of guests and employees.

• Responsible for containment, clean-up, and disposal of all biohazards throughout the property.
• Completes all company-required training with designated times.
• Occasional after-hours work is necessary.

• Assists in the hiring process; interview, hiring and training of new associates
• Orients housekeeping staff and assists housekeeping supervisor.
• Conducts regular inspections and makes recommendations to the facility
• Communication with staff, administration, and other departments
• Coordination of outside services (i.e., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
• Assist supervisor with employees’ needs.
• Maintain an elevated level of good housekeeping and care of company assets in the field, vehicles, shop and worksites.
• Stay aware of Best Practices. Develop and recommend improved work methods and Standards.
• Extended hours during seasonal planting and occasional after-hours work are required.

Skills

• Ability to communicate effectively in both written format and oral presentations
• Ability to multi-task and establish priorities
• Ability to maintain organization in a changing and stressful environment
• Exhibit initiative, responsibility, flexibility, and leadership

Supervisory Responsibility

This position has no supervisory responsibilities.

Education & Experience

• High school diploma or equivalent
• At least one year's experience in housekeeping or service-related field with high customer/client contact required.

Working Conditions

Work involves the regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces, bending, stooping, working in confined spaces, and lifting or carrying with assistance moderately heavy (20-50 pounds) items and occasionally very heavy (100 pounds or over) items; or it may involve the complex operation of powered machinery or shop equipment requiring the manipulation of multiple controls, fine adjustments, or both. The work environment may be dirty or involve exposure to various elements such as chemicals, dust, fumes,cold, heat, noise, vibrations, or dampness, where work exposes the employee to potentially non-disabling injuries.