Assistant Housekeeping Manager: Lead Rooms Team & Ops

Crescent Hotels & Resorts; Evanston (IL); On-site; USD 48,000 - 58,000; Full time

Job summary

Crescent Hotels & Resorts in Evanston, IL is seeking an Assistant Housekeeping Manager to lead room attendants, housepersons and inspectors, ensuring Crescent standards and guest satisfaction.

You will interview, hire, train and evaluate staff, create schedules, manage payroll adjustments, and monitor department budgets and inspection scores. Strong English communication and a collaborative, hands-on approach are essential for success on site.

Qualifications

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Team player willing to pitch in and help co-workers.

Responsibilities

• Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
• Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
• Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

English communication

Team player

Self-starting

Job description

Crescent Hotels & Resorts in Evanston, IL is seeking an Assistant Housekeeping Manager to lead room attendants, housepersons and inspectors, ensuring Crescent standards and guest satisfaction.

You will interview, hire, train and evaluate staff, create schedules, manage payroll adjustments, and monitor department budgets and inspection scores. Strong English communication and a collaborative, hands-on approach are essential for success on site.