Assistant Housekeeping Manager

Auberge Collection; Washington Depot (CT); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Health Savings Account

Basic Life and AD&D

Team Member Stay Discounts

Employee Assistance Program

Tuition Reimbursement

Voluntary disability & insurance plans

401(k) with 4% match

Job summary

Mayflower Inn & Spa, Auberge Collection, in Washington, Connecticut, seeks an Assistant Housekeeping Manager to lead a dedicated team and ensure pristine spaces that exceed guest expectations.

You will supervise daily housekeeping operations, recruit and train staff, manage inventory, and handle guest inquiries with a focus on exceptional service and meticulous attention to detail.

Qualifications

• Substantial experience in housekeeping roles within hospitality.
• Previous supervisory/leadership experience in housekeeping.
• Strong attention to detail and organizational skills.

Responsibilities

• Supervise and coordinate daily housekeeping operations to meet standards.
• Assist in recruiting, training, and managing housekeeping staff.
• Manage supplies and equipment, optimize resource usage and inventory.
• Conduct regular inspections to ensure cleanliness and maintenance standards.
• Act as main contact for guest inquiries related to housekeeping.

Skills

Supervisory experience

Housekeeping management

Cleaning protocols

Inventory management

Guest service excellence

Job description

Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

As the Assistant Housekeeping Manager, you'll be the guardian of pristine spaces, leading a dedicated team to ensure every guest enjoys an immaculate and welcoming environment that surpasses expectations.

• Supervise and coordinate daily housekeeping operations, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards.
• Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
• Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
• Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
• Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.

Qualifications

• Substantial experience in housekeeping roles within the hospitality industry, showcasing a comprehensive understanding of cleaning protocols, inventory management, and quality assurance.
• Previous experience in a supervisory or leadership role, demonstrating the ability to lead, motivate, and manage a team of housekeeping professionals effectively.
• Strong attention to detail and organizational skills, with the ability to ensure the highest standards of cleanliness and order in guest rooms and public areas.

Auberge Collection is proud to support the needs of our team members and their families with a competitive and affordable benefits package including:

Flexible Spending Accounts

Health Savings Account

Basic Life and AD&D

Team Member Stay Discounts

Employee Assistance Program

Tuition Reimbursement

Task Force Opportunities

Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance

401(k) program and receive a 4% match on employee contributions after one year.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.