Assistant Housekeeping Manager

Starwood Hotels; New York (NY); On-site; USD 61,605 - 75,295; Full time

Job summary

Starwood Hotels in New York is seeking a Housekeeping Manager to lead the housekeeping team, streamline processes, and ensure outstanding service. The role requires strong leadership and a focus on guest satisfaction and financial performance.

The ideal candidate has at least 2 years of experience in a luxury hotel, a post-secondary diploma is a plus, and must communicate effectively. Flexibility to meet the demands of a 24-hour operation is essential.

Qualifications

• Minimum 2 years of similar experience in a luxury hotel.
• Post-secondary diploma or degree would be a plus.
• Strong leadership with engagement and financial performance.
• Excellent verbal and written communication.
• Willing to meet the demands of a 24-hour operation.

Responsibilities

• Lead the Housekeeping team and streamline operations.
• Identify challenges and motivate staff by example.
• Maintain guest satisfaction and financial performance.

Skills

Hospitality passion

Leadership

Communication

Attention to detail

Guest service

24-hour operation

Education

Diploma or degree (preferred)

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We’re currently seeking a Housekeeping Manager to lead our Housekeeping team, a natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart. The Housekeeping Manager is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivates everyone on the team by showing them the rewards of providing outstanding service. Leading by example may lead you to incredible growth opportunities.

About you

• Passionate about hospitality and cleanliness.
• A minimum of 2 years of similar work experience in a luxury hotel setting.
• A post‑secondary diploma or degree would be a plus.
• Advanced knowledgeable of housekeeping operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24‑hour operation.

Salary: $68,950.00

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.