Assistant Housekeeping Manager

Clubwoodside; Kansas; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Housekeeping Manager to oversee daily housekeeping operations. This role involves training staff, managing cleaning schedules, and ensuring that all areas of the facility meet high cleanliness standards. The ideal candidate will have a strong background in housekeeping and management, with excellent communication and customer service skills. Join a dynamic team where your leadership will directly impact the quality of service and guest satisfaction. If you thrive in a fast-paced environment and enjoy working with a dedicated team, this opportunity is perfect for you.

Qualifications

• 1-2 years of management experience preferred.
• 2-4 years of housekeeping experience required.
• Strong understanding of housekeeping expectations.

Responsibilities

• Oversee daily operations of housekeeping services.
• Train new housekeeping staff and manage performance.
• Ensure cleanliness and maintenance of all areas.

Skills

Communication Skills

Customer Service Skills

Staff Management

Problem Solving

Multi-tasking

Education

High School Diploma

GED equivalent

Job description

Job Details

Level: Experienced

Job Location: Woodside Racquet Club Management - Westwood, KS

Position Type: Full Time

Education Level: High School

Salary Range: $18.00 - $24.00 Hourly

Job Shift: Any

Job Category: Facilities

Job Summary

Under the general direction and when acting in the absence of the Housekeeping Manager, the Assistant Housekeeping Manager ensures the daily operations of the housekeeping services are executed throughout the Club. This position fills in for the Housekeeping Manager, assists in the training of all new Housekeeping staff, creates and manages deep cleaning schedules and works to ensure that all duties are performed satisfactorily by their teams.

Qualifications

Duties / Responsibilities

• Responsible for continued support of department while assisting in the training of all Clubhouse Attendants and related staff.
• Oversees and evaluates staff performance daily and works to correct issues as they occur.
• Responsible for completing multiple walks of the entire property daily to ensure all areas are cleaned to standards and furniture is in good condition and/or equipment is fully operational.
• Monitors all fitness floors, common areas, locker rooms, restrooms, surrounding patios, tennis courts, and Indoor Pool Areas to ensure continual and consistent cleanliness of the properties; addresses any issue areas.
• Monitors washers/dryers to ensure they are in proper working order – immediately notifies Housekeeping Manager if there are issues to be fixed.
• Directly manages evening Clubhouse Attendants, ensuring that all staff stay on the property, maintain their zones and that all daily priorities are fulfilled.
• Ensures glass partitions/doors and floors are always clean and orderly.
• Assists with the collection, washing & folding of towels throughout the North Club, South Club, and Outdoor Pools.
• Helps keep the loading dock area clean and organized; includes cleanup of all parking lots (de-weeding, trash pick-up, etc.); responsible for keeping storage areas organized.
• Assists in coordinating with all departments while organizing crews for teardown/reset of all events/parties.
• Coordinates with Housekeeping Manager in creating and organizing Daily/Weekly/Monthly/Quarterly/Annual tasks—including large and deep cleaning projects.
• Completes a weekly walk of the entire property with the Housekeeping Manager.
• Assists with monthly inventory of all towels, supplies, chemicals, and other stored items.
• Maintains consistent communication with Housekeeping Manager and Clubhouse Attendants.
• Ensures compliance with all safety and security protocols and with Woodside’s employee handbook and with all applicable federal and state employment laws.
• Evaluates and reports personnel issues where appropriate to Housekeeping Manager and maintains a working knowledge of Woodside policies regarding handling of staff and related issues.
• Works to administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Completes all other duties as directed/assigned.

Job Standards

Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:

• Education/Experience: High School Diploma. At least 1-2 years of club desk experience.
• Must have a High School Diploma or GED equivalent.
• 2-4 years housekeeping experience.
• 1-2 years management experience (preferred).
• Strong understanding of housekeeping expectations.
• Any combination of education and experience providing the required skill and knowledge are qualifying.

Skills:

• Must be able to work with all levels of staff in a courteous and professional manner.
• Excellent communication skills, both interpersonal and written.
• Superior customer service skills and ability to remain calm under pressure.
• Ability to multi-task, organized, meet tight deadlines and focus on details.
• Ability to effectively manage staff and report issues to direct supervisors.
• Ability to reason and problem solve without precedent.
• Supervision of personnel - train, performance management.

Knowledge:

• Proven experience cleaning and maintaining tasks for large buildings.
• Able to use appropriate cleaning techniques on a large scale.
• Able to communicate well in English and Spanish (preferred).

Other Requirements:

• Must have a valid driver’s license, or reliable transportation to and from work.
• Regular and predictable attendance is required, generally requires extended hours beyond 40 hours per week on a regular basis.
• Ability to work special events and other demands of the position which require early morning, late evenings, and weekend hours.
• Must be available to walk the entire property multiple times daily.
• Ability to move 30 pounds or more on a regular basis.

Working/Safety Conditions:

• Exposed to the elements on a regular basis.
• Construction-like conditions.
• Constantly moving around.
• Long periods of standing, bending, stretching, lifting.
• Use of and exposure to chemicals.

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment. Equal Opportunity Employer.