Assistant Hospital Manager

Fullerton Animal Hospital, LLC; Maryland; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Short-Term Disability

Paid time off

Teladoc access

Job summary

Fullerton Animal Hospital in Nottingham, MD, is seeking an Assistant Hospital Manager to lead the clinical team and partner with the Hospital Manager to drive operations and staff development.

You will balance administrative duties with client relations, ensuring a safe, efficient hospital environment and a culture of continuous improvement within a large veterinary network.

Qualifications

• 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred).
• Excellent communication and conflict management skills.
• Ability to multitask and thrive in a fast-paced environment.
• Experience leading a diverse workforce and establishing a positive team culture.
• Flexibility to work a varied schedule, including some holidays and weekends.

Responsibilities

• Team Leadership: address staffing needs, hire, train, review, and coach staff.
• Operational Flow: monitor daily schedules and staffing coverage for smooth operations.
• Conflict Resolution: proactively address employee conflicts and maintain a positive environment.
• Financial Management: manage financials, client transactions, and cash handling procedures.
• Client Experience: maintain empathy and professionalism with clients and their pets.
• Systems & Records: document medical records accurately using hospital systems.

Skills

Leadership

Communication

Conflict management

Multitasking

Team leadership

Flexibility

Job description

You are joining Fullerton Animal Hospital, a full-service small animal clinic that has been a trusted partner in the Nottingham community since 1995. Located conveniently in Nottingham, MD, we serve the greater Baltimore area with a mission to treat every pet like our own. The high level of personalized service and community trust is reflected in our excellent 4.8-star Google rating. If you are passionate about advanced patient care and ready to make a significant impact, this is where you will find the stability and support necessary to do your best work.We recognize that a highly engaged professional community is essential for success. As a teammate at Fullerton Animal Hospital, you are supported by a commitment to continuous learning and career advancement. We ensure that veterinarians have access to internal specialty consultation resources, allowing you to continually refine your skills without referring cases externally. For all teammates, we have programs in place designed to help you achieve your career goals, whether that involves becoming a credentialed technician, pursuing specialized training, or moving into a leadership role within our comprehensive network. We want you to grow professionally alongside our dedicated team.When you join our clinical team, you will be practicing high-quality, full-service veterinary medicine encompassing the complete lifecycle of small animal care. Our robust service offerings include comprehensive wellness and prevention programs, sophisticated testing and diagnostics, and specialized advanced care. You will also have the opportunity to utilize your surgical expertise and manage complex cases, as we provide both surgical procedures and necessary emergency care. Our focus is on providing an elevated level of patient care that keeps pets active and healthy for life.Fullerton Animal Hospital is located in Nottingham, a welcoming part of Baltimore County, MD. This area offers a fantastic blend of suburban convenience and access to the dynamic culture and opportunities of Baltimore City. You will find that the surrounding area provides an easy commute and resources for a balanced lifestyle. From the historic charm of Baltimore’s inner harbor to the vibrant community that has supported Fullerton Animal Hospital for decades, this location offers an ideal setting to build both your professional life and your personal future.

Job Description

Your Impact as an Assistant Hospital Manager

Reporting to the Hospital Manager, you will serve as a key leader in our fast-paced, multi-doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support.

Your Impact Will Include:

• Team Leadership: You will partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. You will serve as a visible leader and point of support for technicians, CSRs, and support staff.
• Operational Flow: You will monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently.
• Conflict Resolution: You will proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment.
• Financial Management: You will manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols.
• Client Experience: You will maintain a positive attitude in all interactions, proactively demonstrating empathy towards clients and treating pets with compassion and respect.
• Systems & Records: You will utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates.

What You'll Bring to the Team

• 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred).
• Excellent communication and conflict management skills.
• Ability to multitask and thrive in a fast-paced environment.
• Experience leading a diverse workforce and establishing a positive team culture.
• Flexibility to work a varied schedule, including some holidays and weekends.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive salary and a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

We support your career goals with opportunities for professional development and training.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Physical Requirements: Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35-50 lbs. Manual dexterity to operate computers and office equipment.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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