Assistant Head Housekeeper

Paycom; Archdale (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Daly Seven in Archdale, NC is seeking an Assistant Head Housekeeper for Holiday Inn Express & Suites High Point - Archdale. This hands-on role supports management and the Head Housekeeper to maintain top cleanliness standards across the hotel.

You will train staff, inspect rooms, assist laundry operations, and ensure guest satisfaction with efficient, safe, and quality service during a fast-paced shift.

Qualifications

• Prior hotel housekeeping experience required; supervisory or lead role a plus.
• Strong cleaning skills with early leadership and communication abilities.
• Keen eye for detail and high personal quality standards.
• Ability to lift up to 25 pounds, bend, stoop, and stand for extended periods.

Responsibilities

• Inspect rooms and supervise housekeeping staff to ensure cleanliness standards.
• Monitor daily housekeeping and laundry workflows; coach staff as needed.
• Promote workplace safety, proper lifting techniques and report concerns promptly.
• Maintain timekeeping accuracy and confidentiality of information.

Skills

Hotel housekeeping

Supervisory experience

Leadership

Attention to detail

Physical stamina

Job description

Holiday Inn Express & Suites High Point - Archdale, NC 27263

Description

Candidates must have Saturday and Sunday availability with some flexibility during the week.

As an Assistant Head Housekeeper at Daly Seven, you serve as a vital support leader responsible for assisting management and the Head Housekeeper in maintaining exceptional cleanliness standards throughout the hotel. You act as a hands-on role model, helping train staff, inspect guest rooms, support daily laundry operations, and maintain overall property quality. Given the fast-paced nature of hospitality, you demonstrate strong personal ownership, leadership abilities, and efficiency to ensure guest satisfaction and team success.

What You’ll Do

Supervisory Support & Quality Control

• Support the Head Housekeeper in inspecting vacant and occupied guest rooms daily, ensuring all brand and company cleanliness standards are met.
• Carry an approved supply caddy during room inspections to address small cleaning details and immediately replace missing guest room items.
• Serve as a professional role model for housekeeping staff by maintaining proper dress code, wearing a name tag, and arriving on time.
• Assist in monitoring daily housekeeping and laundry workflows, reviewing staff performance, and providing constructive feedback or coaching.
• Follow up on late check-outs and "Do Not Disturb" signs to ensure all assigned rooms are serviced efficiently.

Daily Operations & Housekeeping Support

• Clean guest rooms, handle laundry duties, and maintain public spaces as needed to support property needs during peak periods.
• Assist with stripping rooms, stocking supply closets, and assisting in the laundry department as time permits.
• Help execute deep cleaning schedules, carpet shampooing, and mattress-turning initiatives. Assist with tracking linen inventories, reporting shortages, and securing all supply areas at the end of each shift.
• Identify property repair needs and submit timely maintenance work orders to management.

Safety, Compliance & Confidentiality

• Actively promote workplace safety by identifying hazards, modeling proper lifting techniques, and reporting injuries or concerns promptly.
• Adhere strictly to company timekeeping policies, ensuring accurate clock-ins/outs and mandatory 30-minute meal breaks.
• Maintain strict confidentiality regarding company business, personnel matters, and employee personal information.

Qualifications

• Prior hotel housekeeping experience required; previous experience in a supervisory or lead housekeeper role is a plus.
• Strong cleaning skills paired with emerging leadership and communication abilities.
• Keen eye for detail and high personal quality standards.
• Ability to lift up to 25 pounds, bend, stoop, stand for extended periods, and navigate stairs regularly throughout the shift.

Schedule

• Ability to work a flexible schedule that includes mornings, weekends, and holidays based on hotel occupancy and operational needs.

About DALY SEVEN

Our Culture

As a family-owned hotel management company, our culture is built on a foundation of mutual respect and support. We believe in empowering our associates and celebrating success together in a positive team environment. Discover the values that unite us and make Daly Seven a great place to work by visiting our Culture Page.

We are committed to the well-being of our associates and their families. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. This is a vital part of how we invest in our team and recognize the hard work you do every day. Visit our Benefits Page to learn more.