Assistant Gym Manager

Planet Fitness Raimondo Group; Merrillville (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the fitness sector is seeking an Assistant Manager to enhance gym operations and member satisfaction. This role is perfect for individuals who thrive in a dynamic, upbeat environment and are passionate about leading a team. You'll be responsible for training staff, maintaining a welcoming atmosphere, and ensuring cleanliness and maintenance standards. With opportunities for personal growth and development, this position offers a chance to make a significant impact in the fitness community while enjoying a supportive work culture. If you're ready to step into a role that combines leadership and customer service, this opportunity is for you!

Benefits

Paid Personal Time Off

Medical, Dental and Vision Benefits

401k Plan with Employer Match

Free PF Black Card Membership

Upbeat, Team-Oriented Environment

Consistent Work Schedule

Training with Growth Opportunities

Qualifications

• 1+ year of customer service experience, preferably in fitness.
• CPR/AED certified or willing to obtain certification.

Responsibilities

• Assist in overseeing gym operations and member experiences.
• Train and develop a high-performing team.

Skills

Customer Service Skills

Leadership Skills

Problem Solving

Communication Skills

Education

High School Diploma or Equivalent

Tools

CPR/AED Certification

Job description

We are searching for an Assistant Manager to join our team!

The Assistant Manager is responsible for helping oversee all gym operations and ensure exceptional member experiences.

Awesome Company Benefits:

• Paid Personal Time Off
• Medical, Dental and Vision Benefits
• 401k Plan with Employer Match
• Free PF Black Card Membership
• Upbeat, Team-Oriented Environment
• Consistent Work Schedule
• Training with Growth Opportunities

Essential Duties & Responsibilities:

• Serve as a backup support for General Manager.
• Train and develop a high performing team consisting of Team Members, Certified Fitness Trainers and Cleaners.
• Maintain a welcoming atmosphere for all members, prospective members and guests.
• Oversee and maintain cleanliness and maintenance of club.
• Assist with scheduling and supervising.
• Identify, resolve or escalate team member and/or member issues or concerns.
• Track team member and club statistics.
• Practice and participate in all other Team Member position related duties and responsibilities.

Qualifications:

• Positive & Upbeat Attitude!
• Excellent customer service skills.
• Solid leadership, supervisory, diplomacy, and listening skills.
• Strong problem solver.
• Honest, punctual and dependable.
• CPR/AED certified (if not, training will be provided by PF).
• Must be age 18 or over.
• 1-Year of customer service experience, preferably in the fitness industry.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to lift up to 60 lbs.