Assistant Guest Service Manager

The Fresh Market; Peachtree City (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading grocery retailer is seeking an Assistant Guest Service Manager in Peachtree City, GA. This role involves assisting with managing guest flow and service at the front-end, ensuring excellent shopping experiences. Candidates should possess significant guest service experience and leadership skills. A flexible schedule is required, including evenings and weekends.

Benefits

Team Member discount of 30%

401K contribution and company match

Financial Wellness Program

Medical, Dental, Vision, Disability, and Life Insurance

Qualifications

• 3 plus years of experience in a guest service role.
• 1 plus years of leadership experience.
• Must be at least 18 years of age.

Responsibilities

• Assist the Guest Service Manager with managing the guest flow.
• Direct the guest service team to maintain sanitation and cleanliness.
• Engage, motivate, coach, and train team members on-the-job.

Skills

Guest service experience

Leadership

Microsoft Office

Job description

Overview

Join to apply for the Assistant Guest Service Manager role at The Fresh Market.

The Fresh Market is seeking a new team member who will commit to helping us deliver on our mission to make everyday eating extraordinary for our guests.

Benefits

• Team Member discount of 30%
• Early Earn Wage Access (access up to 50% of earned wages on-demand per pay period, max $500)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more

About the Position

As our Assistant Guest Service Manager, you assist the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.

What Youin

With the Guest Service Manager, you are an ambassador of the department and set an example for excellence as you assist in the management of all relevant functions and activities.

• Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
• Manage front end guest flow to achieve operational success and an excellent shopping experience every time
• Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
• Managing order guides/ordering deadlines/reducing shrink/damage
• Engage, motivate, coach, and train team members on-the-job as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner

Availability

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications

At a minimum, what you will need

• 3 plus years of experience in a guest service role
• 1 plus years of leadership experience
• Working knowledge of Microsoft Office
• Must be at least 18 years of age

Equal Opportunity

We are proud to be an Equal Opportunity Employer: The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required.