Assistant Group & Volunteer Coordinator

Tybee Lighthouse; Georgia; On-site; USD 22,000 - 25,000; Part time

Job summary

Tybee Lighthouse in Georgia is seeking a part-time Visitor Services Assistant to support daily operations, tours, ticketing, and gift shop duties.

You will work 32 hours weekly, climb the lighthouse, greet visitors, manage volunteers with the Volunteer Coordinator, and help with reservations and events.

Must be reliable, able to lift 15 pounds, and work in varying weather conditions while ensuring safety and a welcoming visitor experience.

Qualifications

• Must be able to climb the lighthouse tower.
• Strong teamwork and collaboration abilities.
• Proficiency with computer applications, including scheduling software and basic admin tools.
• Ability to lift up to 15 pounds.
• Comfortable working indoors/outdoors in varying weather.

Responsibilities

• Know and manage all volunteers, the site, and its history.
• Coordinate with Volunteer Coordinator to ensure daily coverage of buildings.
• Assist with volunteer calendar management.
• Manage community service workers including scheduling and paperwork.
• Assist with volunteer training as needed.
• Conduct daily tours of the site and tower, ensuring safety and enforcing rules.
• Assist with reservations, scheduling, and payments for programming and membership.
• Support parking, gift shop, ticket sales, and after-hours events as needed.
• Answer phones and keep site tidy and visitor-friendly.

Skills

Climb lighthouse

Teamwork

Computer skills

Scheduling software

Administrative tools

Tools

Scheduling software

Microsoft Office

Job description

Reports to: Executive Director and Director of Operations

Position: permanent part time 32 hours;

Schedule: Monday, Thursday, Friday, & Sunday 9 AM – 5 PM

$16.50/hour

• Must be able to climb the lighthouse, work in inclement weather, have strong computer skills, and lift up to 15 pounds

Duties

• Knowledge of all volunteers, the site, and its history
• Work closely with Volunteer Coordinator (VC) to make sure there is adequate coverage of buildings for the day. Including filling in for volunteers when necessary
• Assist VC in managing the volunteer calendar
• Manage community service workers including scheduling, monitoring, and paperwork in VC’s absences
• Assisting with volunteer training as needed
• Tour site (including climbing the tower) on a daily basis to make sure it is safe and secure for visitors, enforcing rules with guests when necessary
• Help the Director of Programming & Membership (DPM) with daily guided group tours which could include climbing the tower
• Help the DPM with reservations, scheduling, and payments
• Assist with parking lot duty, the gift shop, ticket sales and after hours events as needed
• Help to answer phones & keep site tidy, clean and safe for visitors
• Be out and about greeting and talking with visitors on a regular basis
• Opening and closing site as needed
• Plus any additional tasks that the Executive Director or Director of Operations assigns

Qualifications & Requirements

• Must be able to climb the lighthouse tower.
• Strong teamwork skills and ability to collaborate effectively.
• Proficiency in computer applications, including scheduling software and basic administrative tools.
• Ability to lift up to 15 pounds.
• Comfortable working both indoors and outdoors in varying weather conditions, including heat, cold, humidity, and rain.