Assistant Golf Professional

Troon; Maricopa (AZ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Ak-Chin Southern Dunes Golf Club in Maricopa, AZ is seeking a full-time Assistant Golf Professional to support daily operations, member services, and golf shop activities. You will assist with sales, merchandise, and customer relations while growing knowledge of golf club operations as an associate of Troon.

The role includes coordinating tee times, supporting golf activities, and providing instruction where needed. PGA/LGPA membership is preferred; PGA level 2+ is encouraged.

Qualifications

• Associate’s degree (AA) or equivalent experience.
• 6 months to 1 year related experience.
• Ability to read, speak, and understand English.
• Experience with POS and tee time systems.
• Knowledge of golf shop operations and merchandising.

Responsibilities

• Assist in administering all point of sale transactions for green fee, merchandise, and billing.
• Coordinate policy revisions with Accounting and implement updates.
• Reconcile daily tee sheets, check-in, and collect payments from members/guests.
• Track force posts and no-show charges; resolve discrepancies.
• Lead club golf activities and events; prepare materials for outings.

Skills

Customer service

POS systems

Merchandise coordination

Golf shop operations

Guest relations

Education

Associate's degree (AA)

Tools

POS system

Tee time system

Microsoft Office

Job description

Ak-Chin Southern Dunes Golf Club, located in Maricopa, AZ, is pleased to announce an excellent career opportunity for a full-time Assistant Golf Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Compensation

$19.00 depending on experience and qualifications.

General Purpose

Assists in administering all daily operations including, but not limited to facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.

Essential Duties

• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
• Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
• Resolves discrepancies as it applies to duplicate charges and over or under payment.
• Track all force posts and no-show charges as applicable.
• Initiates and promote all club golf activities.
• Creates lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
• Makes preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Monitors all members’ scores, reports handicapping to USGA and bills members.
• Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates, addressing complaints and resolving problems.
• Assists in the management of department members that may include, but is not limited to: Starters, Player Assistants, and Guest Services Attendants.
• Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs.
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Conducts staff meetings with subordinates.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience

• Associate’s degree (AA); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Physical Demands

• Regularly stands, walks and sits.
• Occasionally climbs or balances; stoops, kneels, crawls or crouches.
• Frequently uses hands, reaches with hands and arms.
• Occasionally lifts up to 50 pounds.

Environment/Noise

• Occasionally works in wet or humid conditions (non-weather).
• Frequently works in outdoor weather conditions.
• Noise level is moderate.

Certificates/Licenses

• Current PGA/LGPA Membership.
• PGA level 2 or higher preferred.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.