Assistant General Manager – Leagues Restaurant (Kansas City Airport)
Position Overview: The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, ensuring efficiency, exceptional customer service, and adherence to company standards. The AGM plays a key leadership role in managing staff, optimizing workflow, and maintaining financial health while providing a high-quality dining experience for airport travelers.
Key Responsibilities:
- Operational Leadership: Ensure smooth day-to-day operations, including opening and closing procedures, inventory management, and compliance with health and safety regulations.
- Staff Supervision & Development: Train, mentor, and manage front-of-house and back-of-house employees to deliver excellent service and maintain a positive work environment.
- Customer Service & Brand Representation: Address guest concerns professionally, maintain service excellence, and uphold the restaurant’s reputation within the airport setting.
- Financial & Performance Management: Assist with cost control measures, including food and labor expenses, revenue tracking, and sales performance analysis.
- Collaboration & Communication: Coordinate with airport personnel, suppliers, and corporate leadership to ensure seamless operations and strategic alignment.
Qualifications & Skills:- Proven experience in restaurant management, preferably in an airport or high-volume setting.
- Strong leadership skills with the ability to motivate and guide teams effectively.
- Knowledge of food safety regulations, health codes, and compliance standards.
- Excellent communication and problem-solving abilities.
- Ability to work in a fast-paced environment with flexibility in scheduling, including weekends and holidays.
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and employee discounts.
- Opportunities for career growth and development.
OHM Concession Groupis committed to positively impacting the lives of our Associates, Families and Business Partners.