Assistant GM — Luxury High‑Rise Operations

GENESIS RESIDENTIAL LLC; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Bonus based on performance

Competitive salary

Job summary

Genesis Residential is seeking an Assistant General Manager for The Travis in Downtown Austin. You will support daily operations, financial performance, and resident experience at a premier luxury high-rise, reporting to the General Manager and guiding onsite teams.

The role emphasizes operational excellence, hospitality‑driven service, and proactive leadership to maintain exceptional standards and drive revenue performance.

Qualifications

• 3–5+ years of multifamily property management experience, preferably in luxury/high-rise settings.
• Experience leading onsite teams and managing operations, leasing, and financial administration.
• Knowledge of delinquency, resident accounts, renewals, and lease documentation.
• Familiarity with Fair Housing laws and property management systems.

Responsibilities

• Support the General Manager in daily community operations and service standards.
• Provide guidance and training to onsite team; step in during GM absence.
• Conduct inspections of apartments, amenities, and leasing spaces.
• Coordinate with maintenance, leasing, concierge, housekeeping, and vendors.
• Assist with budgeting, forecasting, expense control, and financial closeout.
• Prepare and review occupancy, leasing, collections, and performance reports.
• Support resident relations, events, and engagement initiatives.
• Maintain compliance with laws, policies, and internal controls.
• Lead, coach, and hold team members accountable in a luxury/high-rise setting.

Skills

Operations management

Budgeting

Team leadership

Guest/ resident services

Vendor management

Communication

Education

Bachelor's degree in business or related field

Tools

RealPage OneSite

MS Office

Job description

Genesis Residential is seeking an Assistant General Manager for The Travis in Downtown Austin. You will support daily operations, financial performance, and resident experience at a premier luxury high-rise, reporting to the General Manager and guiding onsite teams.

The role emphasizes operational excellence, hospitality‑driven service, and proactive leadership to maintain exceptional standards and drive revenue performance.