Assistant GM Avondale

Priority Dispatch Corp.; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to oversee gym operations and ensure an exceptional member experience. This role involves recruiting and training staff, maintaining a welcoming atmosphere, and providing backup support to the Club Manager. The ideal candidate will possess strong leadership and customer service skills, along with a positive attitude. Join a dynamic team where your contributions will help create a Judgement Free environment for all members. If you're passionate about fitness and customer service, this is the perfect opportunity for you!

Benefits

FREE Black Card Membership

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life/AD&D Insurance

401k plan after 3 months

Qualifications

• Must have a satisfactory background check.
• Exceptional leadership, diplomacy, and listening skills.
• Current CPR Certification required.

Responsibilities

• Assist in recruiting, hiring, and training staff.
• Ensure superior customer service and member experience.
• Manage staff scheduling and oversee gym operations.

Skills

Customer Service Skills

Leadership Skills

Problem Resolution Skills

Basic Computer Proficiency

Education

High School Diploma/GED

Job description

Job Details

Level: Management

Job Location: Avondale Fitness LLC - Chicago, IL

Position Type: Full Time

Salary Range: $17.20 - $17.20 Hourly

Job Shift: See Job Description

Description

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club.

Schedule

• Full-time
• Monday - Thursday: 2:00 PM to 10:00 PM
• Saturday: 9:00 AM to 5:00 PM
• 8-hour shift

Essential Duties and Responsibilities

• Assist in recruiting, hiring, training, and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assist with Staff Management and provide backup support to Club Manager as needed.
• Assist in scheduling and supervising staff.
• Member service oversight - Ensuring staff always provides a superior customer experience.
• Assist in resolving or escalating employee issues or concerns.
• Involved in all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues, and questions.
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.

Benefits

• FREE Black Card Membership!
• Paid Time Off (PTO)
• Health Insurance - First of the month following hire date
• Medical & Prescription drug plans
• HSA (Health Savings Account)
• Dental
• Vison
• Life/AD&D
• Voluntary Short Term Disability (STD)
• Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
• 401k plan after 3 months of service

Qualifications

Qualification Requirements

• Must have a satisfactory background check.
• Superior customer service skills, preferably in the fitness industry.
• Punctuality and reliability is a must.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency.
• Hard working, enthusiastic, energetic, upbeat, and positive attitude!
• Strong problem resolution skills.
• Current CPR Certification required (employer-provided).
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

How to Apply:

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT:

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

EOE STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.